At a Glance
- Tasks: Manage enterprise accounts, drive growth, and build relationships with key decision-makers.
- Company: Join a leading tech company focused on marketplace solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on innovation and client success.
- Why this job: Make a real impact by shaping marketplace strategies for top clients.
- Qualifications: 8+ years in account management with a proven track record in SaaS.
The predicted salary is between 60000 - 80000 £ per year.
The Team You’ll Join
You’ll be part of our EMEA Account Management team led by Stanislas Joly, VP Account Management Global. The team consists of 5 Account Managers, each managing a portfolio of enterprise clients across different EMEA markets. Together, you’ll be driving growth and retention for Mirakl’s most strategic clients across the region, while regularly exchanging best practices and deal learnings with your counterparts in the AMER account management team.
Your Impact
- Own and grow a portfolio of enterprise platform accounts, identifying and executing upselling and cross‑selling opportunities across Marketplace, Drop Ship, and Catalog Manager products, managing complex sales cycles end‑to‑end with support from regional and specialist teams.
- Build trusted, long‑term relationships with C‑level executives and key decision‑makers at strategic accounts, serving as their go‑to partner for marketplace strategy and growth.
- Develop and execute account plans that align client business objectives with Mirakl’s roadmap, unlocking expansion opportunities across multiple markets and business units.
- Partner closely with Sales, Customer Success, Product, and Marketing teams to deliver a seamless, high‑value experience throughout the client lifecycle.
- Stay ahead of industry trends and the competitive landscape to proactively address client challenges and position Mirakl as the definitive platform of choice.
What You’ll Bring to the Role
Experience:
- 8+ years in account management, sales roles managing global or strategic accounts in a SaaS or technology environment.
- Proven track record of driving revenue growth through upsell and cross‑sell motions with complex, multi‑stakeholder enterprise clients.
- Experience working in an international context, with the ability to navigate cultural nuances across EMEA markets.
Skills:
- Strategic thinker with the ability to design and execute long‑term account plans that create mutual value.
- Strong business acumen to understand complex client business models and connect them to Mirakl’s solutions.
- Outstanding communication skills for engaging and influencing senior stakeholders across multi‑stakeholder, international environments.
- Financial and analytical rigour to interpret complex contracts and assess revenue implications with confidence.
- Entrepreneurial mindset with the drive to proactively build pipeline and unlock new growth opportunities.
Tools Used
Mirakl internal tools
Languages
Not specified.
Senior Account Manager employer: Mirakl
Mirakl is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to drive growth and build lasting relationships with enterprise clients across the EMEA region. With a strong focus on professional development, team members have access to extensive resources and support, enabling them to excel in their roles while navigating the dynamic landscape of SaaS technology. The company's commitment to employee success, coupled with its strategic position in the marketplace, makes it a rewarding place for those seeking meaningful and impactful careers.
