Senior Solution Engineer - London London, England, United Kingdom

Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalise shopping experiences, and boost profits through retail media. Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy’s, Decathlon, Best Buy, Airbus, Toyota Material Handling and Sonepar. Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognised as a Great Place to Work company.

YOUR IMPACT

We are looking for a high energy, creative, team oriented Solution Engineer to join our rapidly growing Solution Engineer Team to extend our success in the EMEA region. The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in Mirakl’s technology infrastructure, and removing all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

You will:

• Understand the client needs and position Mirakl’s products as the optimal solution.
• Craft and deliver tailored demos that highlight our technology's capabilities.
• Demonstrate comprehensive knowledge of our software, networking, and security infrastructure.
• Engage in continuous learning through product, sales, and procedural training and certifications.
• Meet and exceed quarterly and annual objectives set by management.
• Effectively address and respond to Requests for Proposals (RFPs).

Requirements:

• A minimum of 6 years' experience in Pre-Sales, Solution Consulting, or IT consultancy roles, particularly within the software or management consulting sectors.
• Strong background in e-commerce and marketplace dynamics.
• Superior analytical, problem-solving, and presentation skills.
• A customer-centric approach with outstanding professional communication abilities and substantial client-facing experience.
• Proficiency in quickly adapting to different environments and mastering new skills and processes.
• Demonstrated ability to identify customer needs and align them with Mirakl’s solutions.
• Ability to clearly communicate the benefits of our solutions to prospective clients across a wide range of industries.
• Fluency in English is mandatory, German would be an advantage.

Benefits and Perks:

• Annual Leave: 25 days of annual leave plus bank holidays.
• Private Healthcare: Comprehensive coverage through AXA to ensure your health and well-being.
• Pension Plan: Competitive pension contributions with a 5% employer match through Next.
• Commuter Benefits: Reimbursement of 50% of the monthly cost of public transportation via TFL to make commuting easier.
• Meal Card: £8 is allocated to your Edenred card for each working day to support your lunch expenses. This amount is funded with a £4 contribution from Mirakl and £4 through salary sacrifice.
• Sick Leave & Family Events: 5 sick days per year + 100% paid sick leave (with GP’s note) for the first 30 days; additional leave for weddings and bereavement.
• Parental Benefits: 16 weeks fully paid maternity leave, 1 month fully paid leave for the second parent, and 2 child sick days per year.
• Flexible Working: A hybrid work policy to support work-life balance, with team days in the office and remote working flexibility.

The ideal candidate for this role will be based in London and willing to adhere to our hybrid work policy. This includes working from the office three days per week and two days remotely, with the exception of Tuesdays, which are designated as team days in the office. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.