MI / BI & Insights Manager

We are looking for a BI and Insights Manager to join our team and lead the delivery of insightful analysis and reporting that supports key business decisions. They are on a mission to transform specialty (re)insurance by placing people at the heart of everything they do. Our dynamic, service-focused teams collaborate closely to deliver outstanding customer outcomes. Innovation, continuous improvement, and courage drive them forward in a rapidly evolving industry.

What You'll Be Doing:

• Lead and coordinate a team of MI Analysts, Data Analysts, and BI Developers to deliver insightful analysis and reporting supporting business managers.
• Own the MI, BI, and Analytics function, working with operational leaders to ensure reporting meets business needs.
• Ensure compliance with policies, procedures, legislative, and regulatory requirements while maintaining excellent internal customer service.
• Develop and execute the roadmap for data platforms and reporting solutions.
• Manage data governance, ensuring data collection, storage, security, and accessibility.
• Create and implement a MI and BI framework to standardise team practices and ensure data quality.
• Lead design, implementation, and operation of BI data analysis systems, driving the BI strategy to meet organisational goals.
• Manage BI/MI lifecycle with business user involvement in design processes, data modelling, and integration.
• Prioritise and deliver data-driven initiatives and incremental improvements.
• Optimise the use of commercial and enterprise data across products, sales, finance, and claims.
• Collaborate with stakeholders to understand data requirements and ensure data quality and integrity.
• Generate dashboards, reporting packs, and visualisations for senior management.
• Stay up to date with enterprise BI tool developments, especially Microsoft Power BI.
• Motivate and manage the team, maintaining strong relationships across the organisation.
• Implement policies, documentation, governance, and establish a Centre of Excellence for insight and analysis.
• Support data engineering tasks including SQL modelling, data munging, ETL/ELT pipelines, API interactions, and automation using Python.
• Deliver trusted, high-quality data to inform customer experience and satisfaction insights.

What you can bring:

• Degree in relevant field (finance, maths, physics, or similar).
• Additional qualifications (MBA, CFA) are a plus.
• Proficient in SQL, R or Python, data visualisation, statistical programming, and data science techniques.
• Strong understanding of data warehousing, data mapping, logical modelling, and business analysis.
• Experience with Azure data tools and Power BI.
• Proven ability to lead and influence technical teams.
• Experience with project management and Agile methodologies.
• Strong communication skills, capable of explaining technical concepts to non-technical audiences.
• Problem-solving skills with a business focus and stakeholder management experience.
• Knowledge of change management and systems processes.
• Comfortable with cloud platforms and Microsoft stack tools like Synapse, Databricks, Azure Data Factory, and Azure DevOps.
• Programming experience in Python, SQL, T-SQL, and SSIS.
• Understanding of ELT/ETL processes, RESTful APIs, and integration concepts.

What’s in it for you?

• A collaborative, innovative culture where your work makes an impact.
• Competitive and flexible benefits tailored to your needs.
• Career growth, development opportunities, and continuous learning.
• The chance to be part of a passionate team driving positive change.

Mirai believes in the power of diversity and the importance of an inclusive culture. We welcome applications from individuals of all backgrounds, understanding that a range of perspectives strengthens both our team and our partners' teams. This is just one of the ways that we’re taking positive action to shaping a collaborative and diverse future in the workplace.