At a Glance
- Tasks: Create clear, user-friendly documentation for medical imaging software and support clinicians effectively.
- Company: Join Mirada, a global leader in medical imaging dedicated to improving cancer care.
- Benefits: Enjoy flexible working, 25 days holiday, competitive salary, and private healthcare.
- Other info: Collaborative environment with opportunities for professional growth and study leave.
- Why this job: Make a real impact in healthcare while developing your technical writing skills.
- Qualifications: 3+ years as a Technical Author with excellent writing and attention to detail.
The predicted salary is between 40000 - 50000 £ per year.
Mirada is a global medical imaging company with over 2000 sites using our technology worldwide. Our mission is to accelerate cancer care by equipping clinicians and healthcare professionals with the world’s best medical imaging and AI-powered automation. We blend the scale of an established business with the fast-moving pace of a start-up. With over 1.5 million patients treated each year using Mirada products, our work makes a real difference throughout oncology and cancer care.
We’re looking for a Technical Author to own user-facing and internal documentation to support Mirada’s medical imaging software systems. You will translate complex clinical and technical functionality into clear, accurate, regulatory-compliant content that helps clinicians use our software safely and effectively. You will work as part of a multi-disciplinary team on the design, development, review and maintenance of user documentation and related materials. The role also includes development of documentation used for regulatory technical files and internal process guidance documentation.
As part of this role, you will:
- Work as part of project teams to understand the product and the user documentation requirements
- Author user documentation such as manuals, quick-start guides, how-to guides, release notes and installation guides to assist customers using our products
- Interact with a diverse range of project team members such as Analysts, Delivery Leads, Scientists, Software Engineers, etc to develop technical documentation
- Review, update and diversify pre-existing user documentation throughout the product life cycle
- Contribute to the development of documentation used for technical files and regulatory submissions
- Actively remain informed of the latest regulatory requirements for medical device user documentation
- Create, review and assist with the elaboration of internal process guidance documents
- Produce internal and external product training material
- Assist with authoring and editing activities across the company that require some technical knowledge, e.g., white papers
- Manage the translation process of product user documentation
- Collaborate with Customer Success to adapt resources according to customer feedback
- Collaborate with Product team to aid product requirement analysis
Skills and Experience
Essential
- Three or more years' experience as a Technical Author
- Excellent written English with the ability to explain complex concepts simply and precisely.
- Strong attention to detail and a methodical approach to managing multiple concurrent deliverables.
- Strong working knowledge of one or more technical authoring platforms (for example MadCap).
- Comfortable working with version control (Git or SVN).
Desirable
- Experience writing for regulated industries, preferably medical devices.
- Familiarity with medical device standards relevant to user documentation.
- Knowledge of medical imaging concepts or workflows, such as DICOM, PACS, or oncology treatment planning.
- Understanding of business and user requirement elicitation.
- Experience working in agile development methodologies.
Why work for Mirada?
- Flexible working: Our flexible working environment is designed to work around you and your family, offering improved work/life balance.
- Holiday: We offer 25 days of annual leave (not including bank holidays). Your annual leave accrual increases by 1 day per year of service after you have been with Mirada Medical for 4 years (Max 3 Additional Days). You can also buy up to 5 additional days of annual leave and spread the cost over 11 months.
- Competitive salary and pension: We offer an enhanced pension contribution (up to 5%).
- Study Leave: Buy up to 5 days study leave per year and spread the cost over the remainder of the year. Mirada will also match your purchased days, doubling your study leave.
- Private healthcare: We offer private medical and dental insurance provided by BUPA (opt-in).
Technical Author employer: Mirada Medical
Mirada is an exceptional employer that combines the stability of a global leader in medical imaging with the dynamic environment of a start-up. Our commitment to employee well-being is reflected in our flexible working arrangements, generous holiday policies, and opportunities for professional development, including study leave. By joining Mirada, you will contribute to meaningful advancements in cancer care while enjoying a supportive work culture that values your growth and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Author
✨Tip Number 1
Network like a pro! Reach out to folks in the medical imaging field, especially those at Mirada. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your technical writing samples. Make sure to include any documentation related to medical devices or software to catch their eye.
✨Tip Number 3
Prepare for the interview by brushing up on medical imaging concepts and regulatory requirements. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Mirada. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Technical Author
Some tips for your application 🫡
Show Off Your Writing Skills:As a Technical Author, your writing is key! Make sure your application showcases your ability to explain complex concepts simply and clearly. Use examples from your past work to highlight your skills.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific requirements of the Technical Author role at Mirada. Mention your experience with medical devices and any relevant technical authoring platforms you've used.
Highlight Your Attention to Detail:We love a methodical approach! In your application, emphasise your strong attention to detail and how you manage multiple projects. This will show us that you can handle the demands of the role effectively.
Apply Through Our Website:Make it easy for us to find your application by applying through our website. It helps us keep track of all applications and ensures you’re considered for the role. Plus, we love seeing candidates who follow instructions!
How to prepare for a job interview at Mirada Medical
✨Know Your Stuff
Before the interview, dive deep into Mirada's products and services. Familiarise yourself with their medical imaging technology and how it impacts cancer care. Being able to discuss specific features or recent developments will show your genuine interest and understanding of the role.
✨Showcase Your Writing Skills
Prepare samples of your previous technical documentation that highlight your ability to simplify complex concepts. Bring along manuals, guides, or any relevant documents that demonstrate your writing style and attention to detail. This will give the interviewers a clear idea of what you can bring to the table.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, project workflows, and how they handle regulatory compliance in documentation. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
✨Be Ready to Collaborate
Since the role involves working closely with various teams, be prepared to discuss your experience in collaborative environments. Share examples of how you've successfully worked with software engineers, QA teams, or product managers to create effective documentation.
