At a Glance
- Tasks: Create clear, user-friendly documentation for medical imaging software and support clinicians effectively.
- Company: Join Mirada, a global leader in medical imaging technology making a real difference in cancer care.
- Benefits: Enjoy flexible working, competitive salary, 25 days holiday, and private healthcare options.
- Other info: Collaborative environment with opportunities for professional growth and study leave.
- Why this job: Be part of a mission-driven team that impacts patient care and accelerates cancer treatment.
- Qualifications: 3+ years as a Technical Author with excellent writing skills and attention to detail.
The predicted salary is between 40000 - 50000 £ per year.
Mirada is a global medical imaging company with over 2000 sites using our technology worldwide. Our mission is to accelerate cancer care by equipping clinicians and healthcare professionals with the world’s best medical imaging and AI-powered automation. We blend the scale of an established business with the fast-moving pace of a start-up. With over 1.5 million patients treated each year using Mirada products, our work makes a real difference throughout oncology and cancer care.
We’re looking for a Technical Author to own user-facing and internal documentation to support Mirada’s medical imaging software systems. You will translate complex clinical and technical functionality into clear, accurate, regulatory-compliant content that helps clinicians use our software safely and effectively. You will work as part of a multi-disciplinary team on the design, development, review and maintenance of user documentation and related materials. The role also includes development of documentation used for regulatory technical files and internal process guidance documentation.
As a Technical Author, you will be part of the Product team, working closely with Software Development, QA/RA and Product Management. As part of this role, you will:
- Work as part of project teams to understand the product and the user documentation requirements
- Author user documentation such as manuals, quick-start guides, how-to guides, release notes and installation guides to assist customers using our products
- Interact with a diverse range of project team members such as Analysts, Delivery Leads, Scientists, Software Engineers, etc to develop technical documentation
- Review, update and diversify pre-existing user documentation throughout the product life cycle
- Contribute to the development of documentation used for technical files and regulatory submissions
- Actively remain informed of the latest regulatory requirements for medical device user documentation
- Create, review and assist with the elaboration of internal process guidance documents
- Produce internal and external product training material
- Assist with authoring and editing activities across the company that require some technical knowledge, e.g., white papers
- Manage the translation process of product user documentation
- Collaborate with Customer Success to adapt resources according to customer feedback
- Collaborate with Product team to aid product requirement analysis
Skills and Experience
Essential
- Three or more years' experience as a Technical Author
- Excellent written English with the ability to explain complex concepts simply and precisely.
- Strong attention to detail and a methodical approach to managing multiple concurrent deliverables.
- Strong working knowledge of one or more technical authoring platforms (for example MadCap).
- Comfortable working with version control (Git or SVN).
Desirable
- Experience writing for regulated industries, preferably medical devices.
- Familiarity with medical device standards relevant to user documentation.
- Knowledge of medical imaging concepts or workflows, such as DICOM, PACS, or oncology treatment planning.
- Understanding of business and user requirement elicitation.
- Experience working in agile development methodologies.
Why work for Mirada?
- Flexible working: Our flexible working environment is designed to work around you and your family, offering improved work/life balance
- Holiday: We offer 25 days of annual leave (not including bank holidays). Your annual leave accrual increases by 1 day per year of service after you have been with Mirada Medical for 4 years (Max 3 Additional Days). You can also buy up to 5 additional days of annual leave and spread the cost over 11 months.
- Competitive salary and pension: We offer an enhanced pension contribution (up to 5%).
- Study Leave: Buy up to 5 days study leave per year and spread the cost over the remainder of the year. Mirada will also match your purchased days, doubling your study leave.
- Private healthcare: We offer private medical and dental insurance provided by BUPA (opt-in).
Technical Author in Stevenage employer: Mirada Medical
Mirada is an exceptional employer that combines the stability of a global leader in medical imaging with the dynamic environment of a start-up. Our commitment to employee well-being is reflected in our flexible working arrangements, generous holiday policies, and opportunities for professional development, including study leave. By joining Mirada, you will contribute to meaningful advancements in cancer care while enjoying a supportive work culture that values your growth and expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Author in Stevenage
✨Tip Number 1
Network like a pro! Reach out to folks in the medical imaging field, especially those at Mirada. LinkedIn is your best mate here; drop them a message and express your interest in the Technical Author role. You never know who might give you a nudge in the right direction!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of medical imaging concepts and regulatory requirements. Make sure you can explain complex ideas simply, just like you would in your documentation. This will show that you’re not just a great writer but also understand the tech behind it.
✨Tip Number 3
Show off your portfolio! Bring samples of your previous technical writing, especially anything related to regulated industries or medical devices. This will help us see your style and how you tackle complex topics, making you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Mirada team and contributing to our mission in cancer care.
We think you need these skills to ace Technical Author in Stevenage
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Author role. Highlight your experience with technical documentation and any relevant medical device knowledge. We want to see how you can bring your unique skills to our team!
Showcase Your Writing Skills:Since this role is all about clear communication, include samples of your writing that demonstrate your ability to explain complex concepts simply. Whether it's user manuals or guides, let us see your best work!
Be Detail-Oriented:Attention to detail is key in this role, especially when it comes to regulatory compliance. Make sure your application is free from typos and errors. We appreciate a methodical approach, so show us you’ve got it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Mirada Medical
✨Know Your Stuff
Before the interview, make sure you understand Mirada's products and how they fit into the medical imaging landscape. Brush up on key concepts like DICOM and PACS, as well as any relevant regulatory standards. This will show that you're not just a Technical Author, but someone who genuinely cares about the impact of your work.
✨Showcase Your Writing Skills
Prepare samples of your previous documentation that highlight your ability to simplify complex information. Bring along manuals, guides, or any other relevant materials that demonstrate your writing style and attention to detail. This is your chance to prove you can create clear, accurate content that meets regulatory requirements.
✨Be Ready to Collaborate
Since the role involves working with various teams, be prepared to discuss how you've successfully collaborated in the past. Share examples of how you’ve interacted with software engineers, QA teams, or product managers to develop documentation. Highlight your communication skills and your ability to adapt based on feedback.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions about the team dynamics, project workflows, or how they handle regulatory changes. This shows your interest in the role and helps you gauge if Mirada is the right fit for you. Plus, it gives you a chance to demonstrate your knowledge of the industry!
