At a Glance
- Tasks: Create clear, user-friendly documentation for medical imaging software and support clinicians effectively.
- Company: Join Mirada, a global leader in medical imaging dedicated to improving cancer care.
- Benefits: Enjoy flexible working, competitive salary, 25 days holiday, and private healthcare.
- Other info: Collaborative environment with opportunities for professional growth and study leave.
- Why this job: Make a real impact in healthcare while developing your technical writing skills.
- Qualifications: 3+ years as a Technical Author with strong writing and attention to detail.
The predicted salary is between 40000 - 50000 £ per year.
Mirada is a global medical imaging company with over 2000 sites using our technology worldwide. Our mission is to accelerate cancer care by equipping clinicians and healthcare professionals with the world’s best medical imaging and AI-powered automation. We blend the scale of an established business with the fast-moving pace of a start-up. With over 1.5 million patients treated each year using Mirada products, our work makes a real difference throughout oncology and cancer care.
We’re looking for a Technical Author to own user-facing and internal documentation to support Mirada’s medical imaging software systems. You will translate complex clinical and technical functionality into clear, accurate, regulatory-compliant content that helps clinicians use our software safely and effectively. You will work as part of a multi-disciplinary team on the design, development, review and maintenance of user documentation and related materials. The role also includes development of documentation used for regulatory technical files and internal process guidance documentation.
As part of this role, you will:
- Work as part of project teams to understand the product and the user documentation requirements
- Author user documentation such as manuals, quick-start guides, how-to guides, release notes and installation guides to assist customers using our products
- Interact with a diverse range of project team members such as Analysts, Delivery Leads, Scientists, Software Engineers, etc to develop technical documentation
- Review, update and diversify pre-existing user documentation throughout the product life cycle
- Contribute to the development of documentation used for technical files and regulatory submissions
- Actively remain informed of the latest regulatory requirements for medical device user documentation
- Create, review and assist with the elaboration of internal process guidance documents
- Produce internal and external product training material
- Assist with authoring and editing activities across the company that require some technical knowledge, e.g., white papers
- Manage the translation process of product user documentation
- Collaborate with Customer Success to adapt resources according to customer feedback
- Collaborate with Product team to aid product requirement analysis
Skills and Experience
Essential
- Three or more years' experience as a Technical Author
- Excellent written English with the ability to explain complex concepts simply and precisely.
- Strong attention to detail and a methodical approach to managing multiple concurrent deliverables.
- Strong working knowledge of one or more technical authoring platforms (for example MadCap).
- Comfortable working with version control (Git or SVN).
Desirable
- Experience writing for regulated industries, preferably medical devices.
- Familiarity with medical device standards relevant to user documentation.
- Knowledge of medical imaging concepts or workflows, such as DICOM, PACS, or oncology treatment planning.
- Understanding of business and user requirement elicitation.
- Experience working in agile development methodologies.
Why work for Mirada?
- Flexible working: Our flexible working environment is designed to work around you and your family, offering improved work/life balance
- Holiday: We offer 25 days of annual leave (not including bank holidays). Your annual leave accrual increases by 1 day per year of service after you have been with Mirada Medical for 4 years (Max 3 Additional Days). You can also buy up to 5 additional days of annual leave and spread the cost over 11 months.
- Competitive salary and pension: We offer an enhanced pension contribution (up to 5%).
- Study Leave: Buy up to 5 days study leave per year and spread the cost over the remainder of the year. Mirada will also match your purchased days, doubling your study leave.
- Private healthcare: We offer private medical and dental insurance provided by BUPA (opt-in).
Technical Author in Ipswich employer: Mirada Medical
Mirada is an exceptional employer that combines the stability of a global leader in medical imaging with the dynamic environment of a start-up. Our commitment to employee well-being is reflected in our flexible working arrangements, generous holiday allowances, and opportunities for professional development, including study leave. By joining Mirada, you will contribute to meaningful advancements in cancer care while enjoying a supportive work culture that values your growth and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Author in Ipswich
✨Tip Number 1
Get to know Mirada and its mission! Research the company’s products and values so you can speak confidently about how your skills as a Technical Author align with their goals. This shows genuine interest and helps you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Engaging with people in the field can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to technical writing and medical imaging. Think about examples from your past work that demonstrate your ability to simplify complex concepts and collaborate with diverse teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Mirada team!
We think you need these skills to ace Technical Author in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Author role. Highlight your experience with technical documentation and any relevant medical imaging knowledge. We want to see how you can bring your unique skills to our team!
Showcase Your Writing Skills:Since this role is all about clear communication, include samples of your previous work if possible. Whether it’s user manuals or quick-start guides, we love seeing how you can simplify complex concepts into easy-to-understand content.
Be Detail-Oriented:Attention to detail is key in this role, especially when it comes to regulatory compliance. Make sure your application is free from typos and errors. We appreciate a methodical approach, so show us you’ve got it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Mirada!
How to prepare for a job interview at Mirada Medical
✨Know Your Stuff
Before the interview, make sure you understand Mirada's products and how they fit into the medical imaging landscape. Brush up on key concepts like DICOM and PACS, as well as any relevant regulatory standards. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Writing Skills
As a Technical Author, your writing ability is crucial. Bring samples of your previous work that demonstrate your knack for translating complex information into clear, user-friendly documentation. Be prepared to discuss your writing process and how you ensure accuracy and compliance.
✨Engage with the Team
Mirada values collaboration, so be ready to talk about your experience working in multi-disciplinary teams. Share examples of how you've interacted with software engineers, analysts, or other stakeholders to gather information and create effective documentation.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about their documentation processes, how they handle regulatory changes, or what tools they use for version control. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
