At a Glance
- Tasks: Create clear, user-friendly documentation for medical imaging software and support clinicians effectively.
- Company: Join Mirada, a global leader in medical imaging dedicated to improving cancer care.
- Benefits: Enjoy flexible working, competitive salary, 25 days holiday, and private healthcare.
- Other info: Collaborate with diverse teams in a dynamic environment focused on innovation.
- Why this job: Make a real impact in healthcare while developing your technical writing skills.
- Qualifications: 3+ years as a Technical Author with excellent writing and attention to detail.
The predicted salary is between 40000 - 50000 £ per year.
Mirada is a global medical imaging company with over 2000 sites using our technology worldwide. Our mission is to accelerate cancer care by equipping clinicians and healthcare professionals with the world’s best medical imaging and AI-powered automation. We blend the scale of an established business with the fast-moving pace of a start-up. With over 1.5 million patients treated each year using Mirada products, our work makes a real difference throughout oncology and cancer care.
We’re looking for a Technical Author to own user-facing and internal documentation to support Mirada’s medical imaging software systems. You will translate complex clinical and technical functionality into clear, accurate, regulatory-compliant content that helps clinicians use our software safely and effectively. You will work as part of a multi-disciplinary team on the design, development, review and maintenance of user documentation and related materials. The role also includes development of documentation used for regulatory technical files and internal process guidance documentation.
As a Technical Author, you will be part of the Product team, working closely with Software Development, QA/RA and Product Management. As part of this role, you will:
- Work as part of project teams to understand the product and the user documentation requirements
- Author user documentation such as manuals, quick-start guides, how-to guides, release notes and installation guides to assist customers using our products
- Interact with a diverse range of project team members such as Analysts, Delivery Leads, Scientists, Software Engineers, etc to develop technical documentation
- Review, update and diversify pre-existing user documentation throughout the product life cycle
- Contribute to the development of documentation used for technical files and regulatory submissions
- Actively remain informed of the latest regulatory requirements for medical device user documentation
- Create, review and assist with the elaboration of internal process guidance documents
- Produce internal and external product training material
- Assist with authoring and editing activities across the company that require some technical knowledge, e.g., white papers
- Manage the translation process of product user documentation
- Collaborate with Customer Success to adapt resources according to customer feedback
- Collaborate with Product team to aid product requirement analysis
Skills and Experience
Essential
- Three or more years' experience as a Technical Author
- Excellent written English with the ability to explain complex concepts simply and precisely.
- Strong attention to detail and a methodical approach to managing multiple concurrent deliverables.
- Strong working knowledge of one or more technical authoring platforms (for example MadCap).
- Comfortable working with version control (Git or SVN).
Desirable
- Experience writing for regulated industries, preferably medical devices.
- Familiarity with medical device standards relevant to user documentation.
- Knowledge of medical imaging concepts or workflows, such as DICOM, PACS, or oncology treatment planning.
- Understanding of business and user requirement elicitation.
- Experience working in agile development methodologies.
Why work for Mirada?
- Flexible working: Our flexible working environment is designed to work around you and your family, offering improved work/life balance
- Holiday: We offer 25 days of annual leave (not including bank holidays). Your annual leave accrual increases by 1 day per year of service after you have been with Mirada Medical for 4 years (Max 3 Additional Days). You can also buy up to 5 additional days of annual leave and spread the cost over 11 months.
- Competitive salary and pension: We offer an enhanced pension contribution (up to 5%).
- Study Leave: Buy up to 5 days study leave per year and spread the cost over the remainder of the year. Mirada will also match your purchased days, doubling your study leave.
- Private healthcare: We offer private medical and dental insurance provided by BUPA (opt-in).
Technical Author in Crawley employer: Mirada Medical
Mirada is an exceptional employer that combines the stability of a global leader in medical imaging with the dynamic environment of a start-up. Our commitment to employee well-being is reflected in our flexible working arrangements, generous holiday policies, and opportunities for professional development, including study leave. By joining Mirada, you will contribute to meaningful advancements in cancer care while enjoying a supportive work culture that values your growth and expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Author in Crawley
✨Tip Number 1
Network like a pro! Reach out to folks in the medical imaging field, especially those at Mirada. LinkedIn is your best mate here; connect with current employees and engage with their posts. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your technical writing samples, especially if they relate to medical devices or software. When you apply through our website, include a link to your portfolio so we can see your talent in action.
✨Tip Number 3
Prepare for the interview by understanding our products and the challenges clinicians face. Brush up on medical imaging concepts like DICOM and PACS. This will help you demonstrate how your documentation can make a real difference in cancer care.
✨Tip Number 4
Follow up after your application! A quick email thanking us for the opportunity and expressing your enthusiasm can set you apart. It shows you’re genuinely interested in the role and eager to contribute to our mission at Mirada.
We think you need these skills to ace Technical Author in Crawley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Author role. Highlight your experience with technical documentation and any relevant medical imaging knowledge. We want to see how you can bring your unique skills to our team!
Showcase Your Writing Skills:Since this role is all about clear communication, include samples of your previous work if possible. Whether it's user manuals or quick-start guides, we love seeing how you can simplify complex concepts into easy-to-understand content.
Be Detail-Oriented:Attention to detail is key in this role, especially when it comes to regulatory compliance. Make sure your application is free from typos and errors, as this reflects your ability to produce high-quality documentation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!
How to prepare for a job interview at Mirada Medical
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Mirada's products and their impact on cancer care. Familiarise yourself with medical imaging concepts and any relevant regulatory requirements. This will help you speak confidently about how your skills as a Technical Author can contribute to their mission.
✨Showcase Your Writing Skills
Prepare samples of your previous technical documentation that demonstrate your ability to simplify complex concepts. Be ready to discuss your writing process and how you ensure clarity and compliance in your work. This is crucial for a role that involves creating user manuals and guides.
✨Engage with the Team
Since you'll be working closely with various team members, show your collaborative spirit during the interview. Discuss how you've successfully worked with cross-functional teams in the past and how you plan to engage with Analysts, Software Engineers, and others at Mirada to create effective documentation.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the tools they use for documentation, their approach to regulatory compliance, or how they gather customer feedback. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
