Revenue Operations Lead (Remote EU, B2B contract)

About Mira

Mira is a San Francisco‑based hormonal health company providing integrative care and hormonal testing for over 300,000 customers. In 2023, we were recognized by Inc. 5000 as America's fastest‑growing femtech company. Mira’s breakthrough innovation was creating the market’s only FDA‑compliant at‑home hormone monitor with quantitative testing technology. From the beginning, our mission has been to make hormone data accessible and meaningful—so women can understand their bodies and make confident health decisions at every stage of life, from cycle health and family planning to hormonal imbalances and the menopause transition. We are committed to improving real health outcomes through personalized insights, cutting‑edge technology, and science‑backed data—turning hormone information into practical guidance for everyday wellbeing.

About the Position

The Revenue Operations Lead will play a critical role in ensuring the efficiency and effectiveness of the sales team by providing administrative and operational support. This role is designed for a highly organized individual with strong communication skills and a proactive approach to problem‑solving. The Revenue Operations Lead will assist in managing customer inquiries, preparing sales documents, coordinating orders, and maintaining customer data, enabling the sales team to focus on achieving their targets.

Requirements

• 7+ years of experience in Sales Operations, Revenue Operations, Sales Enablement, or B2B Operations.
• Hands‑on experience managing HubSpot pipelines, workflows, automation, and reporting.
• Strong understanding of B2B sales funnels, metrics, and revenue drivers.
• Experience building reports and dashboards; strong comfort with Excel or Google Sheets.

Education

• Bachelor’s degree in Business, Finance, Economics, Operations, Marketing, Analytics, or a related field. Equivalent professional experience may be considered instead of a formal degree.

Tools & Systems (Preferred)

• HubSpot, Sales, and automation tools (Zapier, Lemlist, Calendly) are required.
• Affiliate platforms (e.g., Impact) are a plus.

Personal Attributes

• Ownership mindset with a bias toward action.
• Organized, reliable, and proactive.
• Enjoys building structures and improving systems from the ground up.

Responsibilities

• Sales Operations & CRM Ownership: Own and maintain HubSpot as the system of record, including workflows, automations, pipelines, and CRM hygiene. Track and monitor deal flow, identify stuck deals, and proactively flag follow‑ups. Ensure accurate pipeline structure, stage definitions, and data consistency. Optimize the sales process and reduce manual data entry and other activities by incorporating AI automations.
• Funnel Performance & Revenue Analytics: Track funnel performance across all stages (lead → opportunity → conversion → retention). Translate funnel insights into clear recommendations and prioritized actions.
• Reporting & Data Management: Define and maintain structured data‑collection and reporting processes. Clean, reconcile, and organize data across HubSpot, Shopify, Excel, and related tools.
• Sales Enablement: Respond to sales team requests and build repeatable processes that reduce friction.
• Discounts, Affiliates & Referrals: Handle affiliate and referral partner payouts and related invoicing. Troubleshoot affiliate tooling and payout issues as needed.
• B2B Orders & Operations: Own end‑to‑end B2B order and sample workflows in coordination with CX, logistics, and finance. Ensure accuracy around pricing, taxation, delivery timelines, and fulfillment.

Benefits

• Join one of the fastest‑growing femtech companies in the U.S., driven by a strong mission to advance women’s health and expand access to care.
• Be part of a passionate, highly motivated, and international team dedicated to making a real difference in people’s lives.
• Thrive in a fast‑paced startup environment where your work directly impacts company growth, strategy, and key decisions.
• Enjoy real opportunities for career growth, with the ability to shape, build, and develop teams as we scale.
• Work in a flexible, fully remote environment that supports autonomy, ownership, and independence.
• Receive a competitive salary along with a performance‑based bonus system tied to OKRs.