At a Glance
- Tasks: Engage students and clients through exciting food initiatives and events.
- Company: Join Aspens Services, a leading school food catering company.
- Benefits: Competitive salary, healthcare, pension, 25 days holiday, plus a birthday day off.
- Other info: Endless career growth opportunities in a fast-growing, ambitious company.
- Why this job: Make a real impact on student engagement and food experiences in schools.
- Qualifications: GCSE-level education, customer service experience, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Surrey, Hertfordshire, London and Oxfordshire
Closing Date: 14/06/2026
Job Category: Job Introduction
About Us: Aspens Services Ltd is a market-leading contract catering company specialising in school food. By combining our understanding of the education sector with our knowledge of what’s on trend in the food world, we encourage creativity and excitement in our kitchens. This allows our teams to do what they do best and provide fantastic food experiences for the children. By providing excellent care and services to both clients and children, we have ensured the successful growth of the company, and to keep up with the rapid pace of this growth, we are now looking for a Student Engagement Officer to join the team.
The Role: As a Student Engagement Officer, you will be a key ambassador for the business, representing Aspens with professionalism and pride. Through effective stakeholder engagement, you will champion our Added Value Programme across schools in Surrey, Hertfordshire, London and Oxfordshire, creating impactful activities that drive participation and enhance relationships with both clients and customers. Your role will also support contract retention, business growth, and the creation of client advocates.
Key Responsibilities:
- Delivering the Aspens Added Value Programme: Foster strong client and customer relationships through meaningful engagement.
- Communicate effectively and professionally at all times, ensuring transparency and clarity.
- Ownership and Initiative: Collaborate with operations teams and clients to support and implement initiatives that drive positive engagement and increase uptake.
- Manage the complete lifecycle of all engagement activities and Added Value programmes.
- Develop and implement a year-round events programme that strengthens our partnerships.
- Track engagement activity and outcomes, collecting feedback and making improvements as needed.
- Support the operations team in fulfilling contract commitments.
- Work closely with the wider team to engage with clients, parents, and the broader community to enhance service delivery.
- Promote a culture of quality, health, safety, and environmental (QHSE) awareness and performance.
- Inspiration: Organise regional innovation events that connect our food teams and marketing initiatives with individual schools, ensuring tailored promotions align with client needs.
About You:
- GCSE-level education or equivalent.
- Level 3 in Customer Service or equivalent experience.
- Food Hygiene certification and QHSE training.
- Proven track record of delivering successful engagement and added-value initiatives.
- Experience in a customer-focused role with strong communication skills across multiple platforms (marketing, PR, social media).
- Ability to engage and retain clients, students, and customers at all levels.
- Highly organised, proactive, and flexible in approach.
- Understanding of client relationships and the ability to manage expectations effectively.
Highly Competitive Salary, Company Pension, Healthcare, Life Insurance, 25 days holiday, plus an extra day off for your birthday. Working for a fast-growing, ambitious company. There is no ceiling here in terms of where you can take your career. As one of the UK's fastest-growing independent businesses, you'll be joining a company where people are at our core, and the opportunity to develop your career is endless. We offer fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way.
Please note, we expect all staff to share our commitment of safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company.
Student Engagement Officer in London employer: Miquill
Aspens Services Ltd is an exceptional employer, offering a vibrant work culture that prioritises creativity and collaboration in the education sector. As a Student Engagement Officer, you will benefit from a highly competitive salary, comprehensive healthcare, and generous holiday allowances, all while being part of a fast-growing company that values personal development and career progression. With a commitment to safeguarding and promoting the welfare of children, you'll find meaningful and rewarding opportunities to make a positive impact in schools across Surrey, Hertfordshire, London, and Oxfordshire.
StudySmarter Expert Advice🤫
We think this is how you could land Student Engagement Officer in London
✨Tip Number 1
Get to know the company inside out! Research Aspens Services Ltd, their values, and their Added Value Programme. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to student engagement and customer service. Think about your past experiences and how they align with the role. We want you to shine when it’s your time to talk!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Student Engagement Officer in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for engaging with students and enhancing their experiences shine through. We want to see how you can bring creativity and excitement to the role!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that align with the Student Engagement Officer role. We love seeing how your background fits with our mission at Aspens!
Be Clear and Concise:Keep your writing clear and to the point. Use straightforward language to communicate your ideas effectively. We appreciate applications that are easy to read and understand!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Miquill
✨Know Your Audience
Before the interview, take some time to research Aspens Services Ltd. Understand their mission, values, and the specifics of the Added Value Programme. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with clients or customers. Highlight how you fostered relationships and drove participation in activities. This will demonstrate your ability to fulfil the key responsibilities of the Student Engagement Officer.
✨Be Proactive and Solution-Oriented
Think of ways you can contribute to the role before the interview. Bring ideas for events or initiatives that could enhance client relationships. Showing initiative will reflect your proactive nature and readiness to take ownership of your responsibilities.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and professionally. Since effective communication is crucial for this role, consider doing mock interviews with friends or family. This will help you feel more confident and ensure you convey your ideas effectively during the actual interview.
