At a Glance
- Tasks: Lead and enhance catering operations in schools, ensuring exceptional service and client satisfaction.
- Company: Dynamic hospitality company focused on delivering top-notch food services.
- Benefits: Competitive salary, car allowance, enhanced parental leave, and your birthday off!
- Other info: Join a supportive environment with opportunities for professional growth and learning.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong team development skills.
The predicted salary is between 40000 - 50000 € per year.
The role: We are seeking a highly accomplished and results-driven Operations Manager to assume responsibility for a specific operational area within one of our busy regions, overseeing the comprehensive performance of our catering operations across a portfolio of Primary and Secondary school contracts. This pivotal role involves leading your team to deliver exceptional food operations while exceeding client expectations.
40 hours per week 52 weeks per year
Core Responsibilities and Accountabilities
- You will ensure the strategic delivery and financial viability of all assigned contracts.
- Contract Management & Enhancement: Ensuring all contracted services are adhered to, efficiently delivered, and enhanced to surpass the expectations of clients, customers, and the company.
- Financial Oversight & Control: Reviewing the performance and profitability of each contract, strictly controlling costs, without compromising service quality or delivery standards.
- Culinary Standardisation: Upholding the highest food quality standards, ensuring menus and service delivery align with current high street trends and industry best practices.
- Team Leadership & Development: Managing, supporting, and fostering the professional development, progress, and performance of line-reporting managers, maintaining high team engagement.
- Business Growth Support: Collaborating with sales to support business retention and proactively assist in obtaining new business opportunities.
- Compliance & Risk Management: Ensuring rigorous compliance with all relevant Health & Safety and Hygiene procedures across all sites.
About you:
We require a seasoned professional with current experience in the hospitality or contract catering sector, ideally in a similar multi-site management role. The successful candidate will possess:
- Demonstrated ability to coach and develop teams, instilling a collective commitment to maintaining high service standards and professional conduct.
- Excellent communication skills, capable of leading client meetings, effectively managing client expectations, and navigating complex challenges to achieve positive outcomes.
- Being both service-focused and process-led, ensuring all operational standards, procedures, and systems are rigorously maintained.
- Excellent computer skills, strong initiative, and a profound desire for continuous learning and professional achievement.
Career Investment: We provide comprehensive learning and development programmes, offering the opportunity to gain professional qualifications with dedicated support.
Total Rewards Package: Alongside a competitive salary and a car allowance, our comprehensive benefits programme includes:
- Enhanced parental leave
- Your birthday as an additional day of paid leave
Please note: we expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, so an enhanced DBS disclosure will be sought by the company.
Operations Manager in Leeds employer: Miquill
As an Operations Manager with us, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our commitment to excellence is reflected in our comprehensive learning programmes and competitive benefits, including enhanced parental leave and an extra day off for your birthday. Join a team that values high service standards and fosters a culture of collaboration, ensuring you have the tools and support needed to succeed in your role while making a meaningful impact in the lives of students across our school contracts.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and catering sectors. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and recent projects, so you can tailor your responses to show how you can contribute to their success as an Operations Manager.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've developed teams and improved service standards in previous roles. This will demonstrate your ability to lead and inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in hospitality or contract catering, especially in multi-site management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your leadership style and how you've successfully managed teams in the past. We love seeing examples of how you've exceeded client expectations.
Showcase Your Financial Acumen:Since financial oversight is key in this role, be sure to mention any relevant experience you have in managing budgets or improving profitability. We’re looking for someone who can keep costs in check while maintaining high service standards.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Miquill
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to contract performance and profitability. Be ready to discuss how you've managed costs while maintaining service quality in previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your ability to lead and develop teams. Think about specific instances where you’ve coached team members to success or improved engagement. This will show your potential employer that you can foster a high-performing team.
✨Understand the Industry Trends
Familiarise yourself with current trends in the hospitality and catering sectors. Be prepared to discuss how you would implement these trends in your operations to enhance client satisfaction and service delivery.
✨Prepare for Compliance Questions
Given the importance of Health & Safety and Hygiene in this role, be ready to discuss your experience with compliance and risk management. Have examples ready that illustrate how you've ensured adherence to regulations in past positions.
