Job Description
Role: Global Solutions Engineer - Enterprise
Location: London
ABOUT MiQ
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.
We launched Sigma, our flagship AI platform last year to help the programmatic industry solve the problem of fragmentation. As we continue to scale Sigma, we are now seeking a seasoned solutions engineer to join our Sigma enterprise team to help us deliver on our customisation capabilities.
As a solutions engineer you will be responsible for translating client’s commercial challenges into solutions that enhance Sigma and directly address these challenges, often on a custom basis. At the intersection of project management and solution design, this role involves a combination of client requirement gathering, onboarding, relationships management, project management support and technical solution design.
The right candidate will have the opportunity to work closely with our central global product and commercial teams to deliver on these key strategic initiatives and grow this capability within the central global product org.
WHAT YOU’LL BE DOING
Roles and responsibilities:
Delivering Results: Project Management
Demonstrate ability to develop and manage custom project plans, critically assessing client needs to uncover requirements and translate these into delivery plans
Deliver high-quality outputs on time, to budget, and to scope
Manage multiple deadlines and shifting priorities effectively, working across multiple time zones and stakeholder locations.
Maintain documentation - both technical and client friendly - on your delivered solutions
Leading & Guiding: Communications and strategy
Strong communication, collaboration and influencing skills across a range of stakeholders, departments, partners and stakeholders will help you get traction and continue to drive success of the project at scale.
Own client onboarding, training and solution scaling to support success of the rollout
Collaborate with clients as well as central global product and commercial teams to develop POCs and iterate on project delivery
Drive Technical expertise and innovation
Able to take technical requirements and translate them into a project delivery plan in collaboration with technical delivery and design teams including developers, data scientists, product managers and design team
Lean into emerging technologies and industry changes, in collaboration with product leads to elevate the future-proofing components of the solution.
Human centred design
Ensure an inclusive, high quality design culture is maintained in your project development by collaborating closely with the experience design team to deliver excellent user experience.
YOUR QUALIFICATIONS
5+ years of technology development experience is essential, preferably an Agency, brand, or buy-side experience within a product management role.
In depth knowledge of the programmatic landscape, the data and technology that underpins it.
Experience working with global commercial markets
A fail fast and learn mentality in experimenting with new concepts and industry opportunities.
Detail-oriented with an ability to prioritise projects/tasks simultaneously and to completion
Alignment with MiQ's core values
A can-do attitude to provide energy, drive, and enthusiasm
What’s in it for you:
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to inclusion, we’re always moving towards becoming an even better place to work.
Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make, and they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them.
What are our core values? To discover these, follow the link below to explore what life is like at MiQ and gain insights into our company culture and the values that shape how we work: https://www.wearemiq.com/life-at-miq
Benefits:
Every region and office has specific perks and benefits, but every person joining MiQ can expect:
A hybrid work environment
New hire orientation with job specific onboarding and training
Internal and global mobility opportunities
Competitive healthcare benefits
Bonus and performance incentives
Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities