At a Glance
- Tasks: Manage client accounts and ensure successful campaign execution with innovative strategies.
- Company: Join MiQ, a leading programmatic media partner known for its dynamic culture.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Other info: Embrace a culture of passion, determination, and agility while making a real impact.
- Why this job: Be part of a growing team that values creativity and innovation in advertising.
- Qualifications: 2+ years in account management or client services, preferably in programmatic advertising.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Role: Account Manager, 12 month FTC Reports to: Head of Account Management - Manchester Location: Manchester, Spring Gardens
THE OPPORTUNITY
We’re Mi Q, a programmatic media partner for marketers and agencies.
We’re experts in data science, analytics and programmatic trading, and we’re always ready to react and solve challenges quickly, to make sure our clients are always spending their media investments on the right things in the right places.
Our business keeps growing and we keep getting better because we keep hiring smart new people.
People who can challenge conventions and shake things up.
This role will form a core part of Mi Q London’s continued growth and expansion into paid social.
JOB RESPONSIBILITITES
Your main responsibilities will include
- Campaign activation & Insight Management
- Ensuring operational excellence across each stage of the campaign lifecycle including insight reports.
- CRM - Opportunity & IO management
- Ensure all relevant assets and materials necessary for campaign setup are gathered
- Send screenshots and organise reporting
- Gather benchmarks & drive upweights
- Working closely with your teams and the Traders to set campaigns up for success
- Leading troubleshooting requirements and alleviating the trading and product teams from technical troubleshooting where possible.
- Ensure upweights & rebooking’s where applicable
- Client Servicing & Relationships
- Owning and overseeing the post-sales process, ensuring world-class servicing and output at every stage of the client lifecycle
- Building and maintaining strong relationships with key client stakeholders
- Acting as an escalation point for troubleshooting client requests
- Strategic Thinking
- Leverages our data to identify strategy for clients to share and build our client's brand
- Able to adjust team or patch focus and priorities based on new information while holding the bigger picture
- Listens to stakeholders and clients to understand their needs, proactively asking questions to gather more content and details
- Proactively guides clients towards longer-term Mi Q solutions in the Analytics space
- Training & developing the AM Team
- Training new AE team members in our systems and the wider programmatic ecosystem
- Mentoring junior members in the team through their work, as well as their career journey
- Acting as an escalation point on team issues
- Influencing
- Act as a trusted advisor to stakeholders, clients, and the team; sought out as a sounding board.
- Honestly and proactively challenge internal/external stakeholders’ ideas
- Gain deep knowledge of what the challenges are for each of our clients are.
- Continually works to expand their network; builds relationships across the industry with people they don't know or businesses we haven't worked with.
- Innovation
- Individually can view problems in new ways, and consistently suggests novel approaches for all types of issues; at the same time is able to drive a culture of innovation amongst team members
- Is motivated by learning opportunities; asks questions
- Shares new ways of working with sales and trading to drive performance
- Create new ideas or solutions for clients ensuring we retain and improve client
- REQUIRED EXPERIENCE
- 2+ years professional experience
- Client-facing experience in programmatic advertising (Account Management / Client Services / Sales Support), preferably with media owners, agencies, or ad-tech vendors
- REQUIRED SKILLS
- High level of organisation and conscientiousness
- Excellent communication skills
- Proactive
- Alignment with Mi Q's core values/culture
- A can-do attitude to provide energy, drive and enthusiasm
- A dream to grow your career as the company scales
- WHAT WE VALUE IN OUR PEOPLE
- Passion – We love and live what we do
- Determination - We always find a way to figure it out
- Unity – We hold each other accountable. We win and lose as a team
- Agility – We anticipate the unexpected, embrace and adapt to change
- Courage – We dare to think unconventionally
At Mi Q, we don’t just accept the differences of our people, it is what builds us as a community. Mi Q is very proud to be an equal opportunity workplace.
Account Manager employer: MiQ Digital
MiQ is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Holborn, London. With a strong emphasis on employee growth, you will benefit from a hybrid work environment, competitive healthcare, and generous PTO, all while being part of a global team that values passion, determination, and unity. Join us to make a meaningful impact in a rapidly growing company where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at MiQ Digital from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at MiQ Digital specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at MiQ Digital
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at MiQ Digital, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show MiQ Digital you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure MiQ Digital that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for MiQ Digital, so think on your feet and don't hesitate to showcase your creativity!
