At a Glance
- Tasks: Lead the floor, create memorable experiences, and build relationships with guests.
- Company: An intimate restaurant in Soho with a hidden bar and a focus on exceptional hospitality.
- Benefits: 48 hours a week, 30 days holiday, staff discounts, and professional development opportunities.
- Other info: Join a small, dedicated team where your voice truly matters.
- Why this job: Be part of an exciting journey, shaping guest experiences from day one.
- Qualifications: Previous floor management experience in hospitality and a genuine passion for service.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: 48 hours
Let's be straight with you. We're not looking for someone who can recite a service sequence or fold a napkin seventeen different ways. We're looking for someone who walks into a room and makes people feel something. Someone who genuinely, deeply cares about every single person who sits down with us, and has the energy and instinct to show it, every shift, without being asked. We can teach you our systems. We can't teach you who you are.
ABOUT US
We're an intimate 20-cover restaurant with a hidden bar. Chefs prepare and serve to customers right over the counter. The food is the show. Your job is everything around it, the welcome, the warmth, the moment someone walks in off the street and immediately feels like they're exactly where they're supposed to be. We open every day for lunch and dinner. The GM leads the floor when they're in. You lead it when they're not, including owning Sunday and Monday entirely. This is a proper leadership role from day one.
WHAT WE'RE LOOKING FOR
- Honestly? Someone with an electric personality.
- Someone who remembers names.
- Someone who spots the customer needs something before they've asked.
- Someone who finds genuine joy in hospitality and not just because it's on their CV, but because it's just who they are.
- You've managed or supervised a floor before, in any kind of hospitality environment.
- You're calm under pressure and decisive when it matters.
- You communicate brilliantly—with guests, with the kitchen, with your team.
- You take enormous pride in the detail of a guest's experience from arrival to the moment they leave.
- You want to be part of building something from the ground up, not just filling a shift.
WHAT WE OFFER
- 48 contracted hours across 5 days.
- Pre-opening training and full onboarding from day one.
- A small, high-quality team where your voice genuinely matters.
- Real room to grow as we grow.
- Training and development opportunities to grow.
- Supportive and professional working environment.
- Supplier visits.
- 30 days holiday per year.
- Your birthday off.
- Staff discount.
- Cost price wine.
- Referral Scheme.
- Hospitality Rewards membership.
If the idea of owning a room, building relationships with guests, and being a key part of something exciting from the very start makes you feel something—we want to hear from you. Tell us who you are. A CV is secondary. An honest note about why this is you is everything.
Floor Manager - Soho, London employer: Miokuru
Join our intimate Soho restaurant where your vibrant personality and genuine passion for hospitality will shine. With a supportive work culture, opportunities for personal growth, and a focus on building meaningful relationships with guests, you'll find a rewarding environment that values your contributions. Enjoy 30 days of holiday, staff discounts, and the chance to be part of an exciting journey from the ground up.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - Soho, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Miokuru. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Miokuru
Don't be shy about reaching out to Miokuru directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager - Soho, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Miokuru and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Miokuru
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
