At a Glance
- Tasks: Lead quality and performance initiatives to enhance care services and drive improvement.
- Company: MioCare, a values-driven organisation dedicated to high-quality care in Oldham.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Join a collaborative team focused on continuous learning and development.
- Why this job: Make a real impact on the quality of care and support for the community.
- Qualifications: Leadership experience in quality assurance and a passion for improving care services.
The predicted salary is between 60000 - 60000 £ per year.
Location: Oldham/Hybrid
Hours: Full-time; 37 hours per week
Salary: Circa £60,000 per year (depending on experience)
Closing Date: Sunday 19 July 2026
Role Purpose: MioCare is a values-driven organisation delivering high-quality care and support across Oldham. We’re proud of our supportive culture where people stay, grow, and do meaningful work, and we have a clear ambition to be outstanding, improving outcomes, independence and quality of life for the people we support. This is a pivotal leadership role as we continue to strengthen quality, performance and impact across our services. As Service Director for Quality and Performance, you will build on strong foundations to embed a culture where quality is everyone’s responsibility. Working closely with the Managing Director and Director of Care, you will lead and shape our strategic approach, ensuring we exceed regulatory and contractual standards. You will drive the ongoing enhancement of our quality and performance framework, ensuring we have the right insights to measure outcomes, evidence impact and continuously improve. Just as importantly, you will champion a culture of learning, scaling what works well and embedding learning from incidents to strengthen the excellent care we deliver. You will also take a strategic approach to workforce, helping us build a sustainable, skilled and engaged workforce for the future. As part of our Senior Leadership Team, you will play a key role in shaping MioCare’s direction alongside a supportive, collaborative and increasingly ambitious team.
Key Responsibilities:
- Contribute to and help shape the development and delivery of strategy, ensuring plans are realistic and challenging assumptions.
- Providing guidance on activities and targets, plus anticipating and responding to key issues.
- Ensure MioCare has an effective learning and development offer for employees that provides the workforce with the skills and capabilities to deliver high quality services.
- Ensure MioCare has an effective quality assurance framework in place which meets regulatory and compliance standards and drives improvement.
- Improve and enhance the data infrastructure to identify and capture trends, outcomes, service performance KPIs and forecasting data, ensuring accurate and timely data is available to evidence the effectiveness of service delivery to a range of stakeholders.
Please visit our website to download the vacancy Application Pack for full details of the role, including a Role Profile, Person Specification, Terms and Conditions and details of MioCare’s additional Staff Rewards package.
Service Director (Quality and Performance) in Gloucester employer: MioCare Group
MioCare is an exceptional employer, offering a supportive and values-driven culture that prioritises employee growth and meaningful work. Located in Oldham, we provide a collaborative environment where our team can thrive, with ample opportunities for professional development and a commitment to quality care that enhances the lives of those we support. Join us as we strive for excellence and make a real impact in our community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Director (Quality and Performance) in Gloucester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like MioCare Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at MioCare Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like MioCare Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Service Director (Quality and Performance) in Gloucester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at MioCare Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at MioCare Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to MioCare Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at MioCare Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at MioCare Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research MioCare Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
