At a Glance
- Tasks: Manage supply chain logistics and ensure smooth product delivery from design to customer.
- Company: Join a fast-growing tech start-up focused on innovative hardware solutions.
- Benefits: Equity options, wellness grants, hybrid work, and a supportive learning environment.
- Other info: Enjoy company retreats and a vibrant team culture.
- Why this job: Be the driving force behind exciting new products and make a real impact.
- Qualifications: 5+ years in hardware operations and strong collaboration skills required.
The predicted salary is between 36000 - 60000 € per year.
The role is the "Internal Engine" of Minut’s hardware business and will be responsible for Supply Chain, Certification, Demand Forecasting, and NPI (New Product Introduction). As the Operations Program Manager, you will be the primary bridge between "what we design" and "what we deliver." You will own the physical journey of our current and future hardware, from the initial engineering prototype through global certifications, mass production, and ultimately into our customers' hands. You are the connective tissue between Engineering, Product, and the Commercial teams.
What you’ll do:
- Global Logistics & Fulfillment: Own the end-to-end supply chain logistics for all hardware products. Manage relationships with 3PL providers and factory partners to optimise shipping lanes, duty costs, and warehouse positioning. Ensure seamless inventory movement across global regions to prevent fulfillment bottlenecks.
- Certification & Compliance Project Management: Partner with Hardware Engineering to project-manage global regulatory certifications (FCC, CE, UKCA, RoHS, etc.). Maintain the documentation library for all hardware products to ensure we remain compliant as we enter new international markets. Manage timelines with external test labs to ensure certification doesn’t become a launch blocker.
- Demand Planning & Supply Strategy: Collaborate with the Commercial team to build accurate demand forecasts based on sales pipelines and market trends. Manage Weeks of Supply (WOS) levels to balance the risk of stockouts against the cost of excess inventory. Translate sales forecasts into a Master Production Schedule (MPS) for our manufacturing partners.
- New Product Introduction (NPI) & PDP Management: Drive the Product Development Process (PDP), moving hardware from concept through to launch. Act as the project lead for NPI, ensuring that engineering milestones, packaging design, product marketing, sales, and firmware readiness stay synchronised for launch. Manage the transition from engineering builds (Proto/EVT/DVT) to Mass Production (MP).
What you bring:
- Must have: Minimum 5 years of experience in hardware operations at a technology company. Cross-functional collaboration experience. Analytical Rigor.
- Nice to have: Experience working in a fast-growth tech start-up. PDP Fluency, i.e., you understand the gates of hardware development (EVT/DVT/PVT). Experience managing E-tail fulfillment channels, specifically Amazon (1P/Vendor Central or 3P/FBA), including compliance, labeling requirements, and inbound logistics.
The team you’ll join:
Benefits include co-ownership with an equity stock options package, learning opportunities in a knowledge-focused environment, a wellness grant of up to £50/month for wellness-related activities, a hybrid working policy (at least 2 days per week from our London office), a UK workplace pension scheme, bike-to-work and workplace nursery schemes, and company-wide retreats in beautiful locations.
Operations Program Manager employer: Minut
Minut is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Operations Program Manager to thrive. With a strong focus on employee growth, you will benefit from equity stock options, wellness grants, and a hybrid working policy, all while being part of a dynamic team that values knowledge and skill development. The opportunity to engage in meaningful projects within the fast-paced tech environment of London further enhances the appeal of this role.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Program Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations and supply chain management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. Bring examples of how you've optimised processes or improved efficiency – this will impress hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Program Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Program Manager role. Highlight your experience in hardware operations and any cross-functional collaboration you've done. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention any relevant experience with demand forecasting or new product introduction.
Showcase Your Analytical Skills:Since analytical rigor is a must-have, be sure to include examples of how you've used data to drive decisions in your previous roles. We love numbers, so if you can quantify your achievements, even better!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Minut
✨Know Your Supply Chain Inside Out
Make sure you understand the ins and outs of supply chain logistics, especially in relation to hardware products. Be ready to discuss how you would optimise shipping lanes and manage relationships with 3PL providers. This shows you’re not just familiar with the theory but can apply it practically.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed projects, particularly around certification and compliance. Highlight your experience with regulatory certifications like FCC or CE, and be ready to explain how you kept timelines on track with external test labs.
✨Demonstrate Analytical Rigor
Bring data to the table! Be prepared to discuss how you’ve used analytics to inform demand planning and supply strategy. Show that you can balance stock levels against costs by sharing specific examples from your past roles.
✨Highlight Cross-Functional Collaboration
This role requires working closely with various teams, so be ready to share stories about how you’ve collaborated across departments. Discuss how you’ve acted as a bridge between engineering, product, and commercial teams to ensure smooth project transitions.
