Senior Solutions Engineer (Pre Sales)

This is a Pre-Sales technical role embedded in Mintlify’s Sales Team. You are not a traditional Sales Engineer running canned demos - you are a builder who helps close complex enterprise deals by scoping, prototyping, and delivering custom technical solutions alongside Account Executives. As enterprise customers evaluate Mintlify, they often require additional technical validation before moving forward. Your role is to reduce friction in this process by translating customer needs into practical technical solutions, building what’s necessary to demonstrate value, and supporting the sales team in closing larger, more complex deals without straining core engineering.

In this role, you will work closely with Sales, Engineering, Product, and the CEO to win our most strategic deals and turn one-off custom work into repeatable, productized capabilities. This role is for someone who wants to roll up their sleeves and build.

• Partnering with Enterprise AEs on complex enterprise and mid-market deals from discovery through close, serving as the go-to technical operator.
• Leading deep technical discovery to understand customer documentation workflows, integrations, and success criteria.
• Designing and building custom demos, prototypes, and proofs-of-concept that directly unblock deals and accelerate decisions.
• Presenting technical solutions to mixed audiences, from frontline engineers to executive buyers.
• Translating customer requirements into clear technical specifications that engineering can realistically deliver.
• Scoping custom work with enough fidelity to inform pricing, timelines, and contract structure.
• Partnering with engineering leadership to estimate effort, assess feasibility, and flag risks early.
• Identifying technical debt, integration complexity, or maintenance concerns before deals are signed.
• Sharing customer and field insights to influence product roadmap and go-to-market strategy.
• Building internal tools, templates, and processes that make technical selling more repeatable and scalable.

Benefits:

• Flexible work culture.
• 20 days paid time off every year.
• Health, dental, vision.
• 401k or RRSP.
• Free lunch and dinners.
• $700/year work setup stipend.
• $200/month wellness stipend.
• Annual team offsite.
• Unlimited free mints.

Qualifications:

• Experience scoping technical work and creating specifications for engineering teams.
• Experience with enterprise RFPs, security reviews, or procurement processes.
• You understand how technical decisions impact deal economics.
• You’d rather ship a working prototype than a slide deck.
• You move fast and ship iteratively.
• You can run multiple complex deals simultaneously without dropping balls.
• You can translate technical depth into business value for executives and explain business constraints to engineers.
• Track record working directly with customers on technical implementations.
• Background in fast-moving startup environments with high autonomy.
• Being a founding member of our NYC team.
• 4+ years of software engineering experience in product or customer-facing roles with previous SE, sales engineering, or solutions consulting experience.
• Experience with documentation tools, MDX, or content platforms (strong plus).
• Ability to rapidly build functional prototypes and MVPs.
• Comfortable reading and understanding codebases to assess integration complexity.
• Proficiency in web technologies: HTML, CSS, JavaScript, modern frameworks.
• Strong full-stack development experience (React, Node.js, APIs, databases).
• Background in developer tools, APIs, or technical products.
• Understanding of SaaS and usage pricing models and contract structures.