At a Glance
- Tasks: Troubleshoot and resolve IT issues, focusing on Microsoft technologies and mentoring junior engineers.
- Company: Mintivo, a forward-thinking Managed Services Provider based in Chippenham.
- Benefits: Competitive salary, opportunities for growth, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your skills while making a real difference for clients.
- Qualifications: Experience with Microsoft 365, Azure AD, and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Mintivo, a Chippenham‑based MSP, is seeking a 2nd Line IT Support Engineer to join our Managed Services team.
You will own incidents escalated from 1st line, manage requests through to resolution, and deliver high standards of technical support across our customer base.
This role suits problem solvers who enjoy Microsoft technologies and continual service improvement within an MSP.
You will troubleshoot Microsoft 365, Azure AD, Windows, and networking, mentor 1st line engineers, and contribute
#J-18808-Ljbffr
2nd Line IT Support Engineer | MSP & Microsoft 365 in Chippenham employer: Mintivo
Mintivo is an exceptional employer located in Chippenham, offering a dynamic work environment where innovation and collaboration thrive. As a member of our Managed Services team, you'll benefit from ongoing professional development opportunities, a supportive culture that values your contributions, and the chance to work with cutting-edge Microsoft technologies. Join us to be part of a team that prioritises employee growth and fosters a passion for problem-solving in IT support.
