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- Tasks: Design and optimise applications using Microsoft Power Platform to enhance business processes.
- Company: Join a forward-thinking company focused on innovation and collaboration.
- Benefits: Enjoy flexi-time, remote work, generous holidays, and personal development support.
- Why this job: Make a real impact on global CRM strategy while working with cutting-edge technology.
- Qualifications: Experience with Power Platform, Dynamics 365, and strong problem-solving skills.
- Other info: Dynamic environment with social events and opportunities for community involvement.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Business Analyst will be responsible for designing, developing, and optimizing applications within the Microsoft Power Platform and Dynamics 365 Customer Engagement (CE) Apps to support Revenue Operations (RevOps). This role will work with stakeholders across sales, marketing, customer success, and finance to build scalable solutions that streamline business processes, improve data accuracy, and enhance automation. This position requires expertise in Power Apps, Power Automate, Dataverse, and Dynamics 365 CE modules (Sales, Customer Service and Customer Insights - Journeys). The ideal candidate will have experience integrating Power Platform with other enterprise applications, and a passion for driving business transformation through automation and data-driven insights.
Key Skills & Capabilities We Are Looking For
- Deep understanding of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents/Copilot Studio).
- Strong experience with Dynamics 365 CE Apps (Sales, Customer Service, Customer Insights - Journeys).
- Proficiency in Dataverse, SQL, and data modeling for business applications.
- Ability to develop custom connectors and APIs for integrating Power Platform with 3rd party enterprise applications.
- Knowledge of ALM (Application Lifecycle Management) practices within Power Platform.
- Hands-on experience in Power Apps Component Framework (PCF), JavaScript, and C# for extending Dynamics 365 functionality.
Business & RevOps Alignment
- Understanding of Sales, Marketing, Customer Success and Customer Service processes to design solutions that align with RevOps objectives.
- Ability to translate business needs into technical solutions, ensuring alignment with global RevOps initiatives.
- Strong grasp of automation and AI-driven insights to optimize workflows and revenue operations.
Soft Skills & Problem-Solving
- Strong problem-solving and troubleshooting skills to resolve technical and business challenges.
- Excellent communication skills to work with cross-functional teams and non-technical stakeholders.
- Ability to document technical designs, best practices, and training materials for end-users and IT teams.
Education
- B.Sc in Computer Science or related discipline.
Any One Or More Of
- Dynamics 365 Fundamentals (MB-910)
- Power Platform Fundamentals (PL-900)
- Dynamics Sales Functional Consultant (MB-210)
- Customer Service Functional Consultant (MB-230)
- Customer Experience Analyst (MB-280)
- Power Platform Functional Consultant (PL-200)
- Power Platform Developer Associate (PL-400)
Why Join Us?
- Work on cutting-edge Power Platform and Dynamics 365 solutions that drive business impact.
- Be part of a growing RevOps function, driving efficiency and innovation across the company.
- Opportunity to influence global CRM strategy and technology direction.
- A collaborative, forward-thinking environment where your technical expertise will be highly valued.
What You’ll Get In Return
- A culture that supports true collaboration whilst embracing remote working with a company wide hybrid working week.
- Flexi-Time working hours (start between 7:00am and 11:00am).
- Blended (home/office) approach to work.
- Support for personal development where we encourage individuals to grow and share what they’ve learned.
- Social events, both within the department and across the company.
- Home Office allowance, as the working model will be a blend of home and office working.
- Generous holiday allowance with the opportunity to buy back additional holiday.
- A day off to celebrate your birthday.
- Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause.
- Open plan office with breakout areas, coffee machines, pool table and table tennis.
Technical Business Analyst - Power Platform employer: Mintel
Contact Detail:
Mintel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Business Analyst - Power Platform
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects with Power Platform and Dynamics 365. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to RevOps and technical scenarios. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Technical Business Analyst - Power Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Power Platform and Dynamics 365. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about driving business transformation through automation. We love seeing candidates who can connect their personal experiences to our mission.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We value strong problem-solving abilities, so share specific instances where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mintel
✨Know Your Power Platform Inside Out
Make sure you brush up on your knowledge of Microsoft Power Platform, especially Power Apps and Power Automate. Be ready to discuss how you've used these tools in past projects, and think of specific examples where you've integrated them with other applications.
✨Understand RevOps Like a Pro
Familiarise yourself with Revenue Operations and how it aligns with sales, marketing, and customer success. Prepare to explain how your technical solutions can drive efficiency and improve workflows in these areas, showcasing your understanding of the business side.
✨Show Off Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios or case studies during the interview. Think about how you would approach common challenges in business processes and automation, and articulate your thought process clearly.
✨Communicate Clearly with Non-Techies
Since you'll be working with cross-functional teams, practice explaining complex technical concepts in simple terms. Highlight your communication skills by sharing examples of how you've successfully collaborated with non-technical stakeholders in the past.
