Power Platform & Customer Engagement Developer
Power Platform & Customer Engagement Developer

Power Platform & Customer Engagement Developer

Full-Time 42000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and develop innovative applications using Microsoft Power Platform and Dynamics 365.
  • Company: Join a forward-thinking tech company focused on driving business transformation.
  • Benefits: Enjoy flexible working hours, generous holiday allowance, and a supportive culture.
  • Why this job: Make a real impact by optimising workflows and enhancing automation in a collaborative environment.
  • Qualifications: Experience with Power Platform, Dynamics 365, and strong problem-solving skills.
  • Other info: Opportunity for personal development and participation in social events.

The predicted salary is between 42000 - 84000 £ per year.

The Power Platform & CE Apps Developer will be responsible for designing, developing, and optimizing applications within the Microsoft Power Platform and Dynamics 365 Customer Engagement (CE) Apps to support Revenue Operations (RevOps). This role will work with stakeholders across sales, marketing, customer success, and finance to build scalable solutions that streamline business processes, improve data accuracy, and enhance automation. This position requires expertise in Power Apps, Power Automate, Dataverse, and Dynamics 365 CE modules (Sales, Customer Service and Customer Insights - Journeys).

The ideal candidate will have a strong development background, experience integrating Power Platform with other enterprise applications, and a passion for driving business transformation through automation and data-driven insights.

Key Skills & Capabilities

We are looking for:

  • Technical Expertise
  • Deep understanding of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents/Copilot Studio).
  • Strong experience with Dynamics 365 CE Apps (Sales, Customer Service, Customer Insights - Journeys).
  • Proficiency in Dataverse, SQL, and data modeling for business applications.
  • Ability to develop custom connectors and APIs for integrating Power Platform with 3rd party enterprise applications.
  • Knowledge of ALM (Application Lifecycle Management) practices within Power Platform.
  • Hands-on experience in Power Apps Component Framework (PCF), JavaScript, and C# for extending Dynamics 365 functionality.
  • Business & RevOps Alignment
    • Understanding of Sales, Marketing, Customer Success and Customer Service processes to design solutions that align with RevOps objectives.
    • Ability to translate business needs into technical solutions, ensuring alignment with global RevOps initiatives.
    • Strong grasp of automation and AI-driven insights to optimize workflows and revenue operations.
  • Soft Skills & Problem-Solving
    • Strong problem-solving and troubleshooting skills to resolve technical and business challenges.
    • Excellent communication skills to work with cross-functional teams and non-technical stakeholders.
    • Ability to document technical designs, best practices, and training materials for end-users and IT teams.
    Education

    B.Sc in Computer Science or related discipline. Any one or more of:

    • Dynamics 365 Fundamentals (MB-910)
    • Power Platform Fundamentals (PL-900)
    • Dynamics Sales Functional Consultant (MB-210)
    • Customer Service Functional Consultant (MB-230)
    • Customer Experience Analyst (MB-280)
    • Power Platform Functional Consultant (PL-200)
    • Power Platform Developer Associate (PL-400)

    Work on cutting-edge Power Platform and Dynamics 365 solutions that drive business impact. Be part of a growing RevOps function, driving efficiency and innovation across the company. Opportunity to influence global CRM strategy and technology direction. A collaborative, forward-thinking environment where your technical expertise will be highly valued.

    What you’ll get in return

    A culture that supports true collaboration whilst embracing remote working with a company wide hybrid working week. Flexi-Time working hours (start working between 7:00am and 11:00am). Blended (home/office) approach to work. Approach to personal development where we encourage individuals to grow and share what they’ve learned. Social events, both within the department and across the company. Home Office allowance, as the working model will be a blend of home and office working. Generous holiday allowance with the opportunity to buy back additional holiday. A day off to celebrate your birthday. Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause. Open plan office with breakout areas, coffee machines, pool table and table tennis.

    Power Platform & Customer Engagement Developer employer: Mintel

    Join a dynamic team in London as a Power Platform & Customer Engagement Developer, where your expertise will drive business transformation and innovation. Enjoy a collaborative work culture that embraces flexibility with hybrid working options, generous holiday allowances, and opportunities for personal development. With a focus on employee growth and a commitment to giving back, this role offers a meaningful and rewarding career path in a forward-thinking environment.
    M

    Contact Detail:

    Mintel Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Power Platform & Customer Engagement Developer

    ✨Tip Number 1

    Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can lead to opportunities that aren’t even advertised yet.

    ✨Tip Number 2

    Show off your skills! Create a portfolio showcasing your Power Platform projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.

    ✨Tip Number 3

    Prepare for interviews by practising common questions related to Dynamics 365 and Power Platform. We recommend role-playing with a friend to boost your confidence and refine your answers.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!

    We think you need these skills to ace Power Platform & Customer Engagement Developer

    Microsoft Power Platform
    Power Apps
    Power Automate
    Power BI
    Power Virtual Agents
    Dynamics 365 Customer Engagement Apps
    Dataverse
    SQL
    Data Modelling
    Custom Connectors
    APIs Integration
    Application Lifecycle Management (ALM)
    Power Apps Component Framework (PCF)
    JavaScript
    C#
    Sales Processes
    Marketing Processes
    Customer Success Processes
    Customer Service Processes
    Automation
    AI-driven Insights
    Problem-Solving Skills
    Communication Skills
    Technical Documentation

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Microsoft Power Platform and Dynamics 365 CE Apps. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!

    Showcase Your Technical Skills: Don’t forget to mention your expertise in Power Apps, Power Automate, and Dataverse. We’re looking for someone who can hit the ground running, so be specific about your technical capabilities and any relevant certifications you have.

    Demonstrate Problem-Solving Abilities: We love candidates who can tackle challenges head-on! Share examples of how you've solved technical or business problems in the past, especially those that involved automation or data-driven insights.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

    How to prepare for a job interview at Mintel

    ✨Know Your Tech Inside Out

    Make sure you brush up on your knowledge of Microsoft Power Platform and Dynamics 365 CE Apps. Be ready to discuss your experience with Power Apps, Power Automate, and Dataverse, as well as any custom connectors or APIs you've developed. This will show that you're not just familiar with the tools, but that you can leverage them effectively.

    ✨Align with RevOps Goals

    Understand the key objectives of Revenue Operations and how your role as a developer fits into that picture. Be prepared to share examples of how you've designed solutions that streamline business processes or improve data accuracy in previous roles. This will demonstrate your ability to translate business needs into technical solutions.

    ✨Showcase Your Problem-Solving Skills

    During the interview, be ready to tackle hypothetical scenarios or real challenges you've faced in the past. Highlight your problem-solving and troubleshooting skills, especially in relation to technical and business challenges. This will help the interviewers see your analytical thinking in action.

    ✨Communicate Clearly and Confidently

    Since you'll be working with cross-functional teams, strong communication skills are a must. Practice explaining complex technical concepts in simple terms, as you may need to interact with non-technical stakeholders. This will show that you can bridge the gap between tech and business effectively.

    Power Platform & Customer Engagement Developer
    Mintel

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