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- Tasks: Design and optimise applications using Microsoft Power Platform to enhance business processes.
- Company: Join a forward-thinking company focused on innovation and collaboration.
- Benefits: Enjoy flexible working hours, generous holiday, and a supportive culture for personal development.
- Why this job: Make a real impact by driving efficiency and innovation in Revenue Operations.
- Qualifications: Experience with Power Platform and Dynamics 365; strong problem-solving skills.
- Other info: Work in a dynamic environment with opportunities for career growth and social events.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Business Analyst will be responsible for designing, developing, and optimizing applications within the Microsoft Power Platform and Dynamics 365 Customer Engagement (CE) Apps to support Revenue Operations (RevOps). This role will work with stakeholders across sales, marketing, customer success, and finance to build scalable solutions that streamline business processes, improve data accuracy, and enhance automation. This position requires expertise in Power Apps, Power Automate, Dataverse, and Dynamics 365 CE modules (Sales, Customer Service and Customer Insights - Journeys). The ideal candidate will have experience integrating Power Platform with other enterprise applications, and a passion for driving business transformation through automation and data-driven insights.
Key Skills & Capabilities We Are Looking For
- Deep understanding of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents/Copilot Studio).
- Strong experience with Dynamics 365 CE Apps (Sales, Customer Service, Customer Insights - Journeys).
- Proficiency in Dataverse, SQL, and data modeling for business applications.
- Ability to develop custom connectors and APIs for integrating Power Platform with 3rd party enterprise applications.
- Knowledge of ALM (Application Lifecycle Management) practices within Power Platform.
- Hands-on experience in Power Apps Component Framework (PCF), JavaScript, and C# for extending Dynamics 365 functionality.
Business & RevOps Alignment
- Understanding of Sales, Marketing, Customer Success and Customer Service processes to design solutions that align with RevOps objectives.
- Ability to translate business needs into technical solutions, ensuring alignment with global RevOps initiatives.
- Strong grasp of automation and AI-driven insights to optimize workflows and revenue operations.
Soft Skills & Problem-Solving
- Strong problem-solving and troubleshooting skills to resolve technical and business challenges.
- Excellent communication skills to work with cross-functional teams and non-technical stakeholders.
- Ability to document technical designs, best practices, and training materials for end-users and IT teams.
Education
- B.Sc in Computer Science or related discipline.
Any One Or More Of
- Dynamics 365 Fundamentals (MB-910)
- Power Platform Fundamentals (PL-900)
- Dynamics Sales Functional Consultant (MB-210)
- Customer Service Functional Consultant (MB-230)
- Customer Experience Analyst (MB-280)
- Power Platform Functional Consultant (PL-200)
- Power Platform Developer Associate (PL-400)
Why Join Us?
- Work on cutting-edge Power Platform and Dynamics 365 solutions that drive business impact.
- Be part of a growing RevOps function, driving efficiency and innovation across the company.
- Opportunity to influence global CRM strategy and technology direction.
- A collaborative, forward-thinking environment where your technical expertise will be highly valued.
What You’ll Get In Return
- A culture that supports true collaboration whilst embracing remote working with a company wide hybrid working week.
- Flexi-Time working hours (start between 7:00am and 11:00am).
- Blended (home/office) approach to work.
- Support for personal development where we encourage individuals to grow and share what they’ve learned.
- Social events, both within the department and across the company.
- Home Office allowance, as the working model will be a blend of home and office working.
- Generous holiday allowance with the opportunity to buy back additional holiday.
- A day off to celebrate your birthday.
- Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause.
- Open plan office with breakout areas, coffee machines, pool table and table tennis.
Technical Business Analyst - Power Platform in London employer: Mintel
Contact Detail:
Mintel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Business Analyst - Power Platform in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects with Power Platform and Dynamics 365. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to RevOps and technical scenarios. We recommend role-playing with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Technical Business Analyst - Power Platform in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Business Analyst role. Highlight your expertise in Power Platform and Dynamics 365, and don’t forget to mention any relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about driving business transformation through automation and how your background aligns with our RevOps objectives. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can demonstrate strong problem-solving abilities, especially when it comes to integrating solutions across different platforms.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Mintel
✨Know Your Power Platform Inside Out
Make sure you brush up on your knowledge of Microsoft Power Platform, especially Power Apps and Power Automate. Be ready to discuss how you've used these tools in past projects, and think of specific examples where you've optimised applications or streamlined processes.
✨Understand the Business Side
Since this role involves working closely with sales, marketing, and customer success teams, it’s crucial to understand their processes. Prepare to explain how your technical solutions can align with RevOps objectives and drive business transformation.
✨Showcase Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Think about common challenges faced in integrating Power Platform with other applications and how you would approach solving them. Highlight your troubleshooting skills and any relevant experiences.
✨Communicate Clearly and Confidently
You’ll need to work with both technical and non-technical stakeholders, so practice explaining complex concepts in simple terms. Bring along examples of documentation or training materials you've created, as this will demonstrate your ability to communicate effectively.
