At a Glance
- Tasks: Manage customer debt and support cash collection across EMEA.
- Company: Join Mintel, a leading market intelligence company with a dynamic team.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Opportunity to enhance processes and contribute to a collaborative work environment.
- Why this job: Make a real impact by improving cash flow and building strong customer relationships.
- Qualifications: Experience in credit control or accounts receivable and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Mintel is seeking a proactive and organised EMEA Credit Controller to join our Accounts team.
This role is responsible for managing customer debt, supporting cash collection across the EMEA region and ensuring accurate customer account administration within Net Suite.
Key Responsibilities
- Manage and collect outstanding customer balances across EMEA.
- Build relationships with customers and internal stakeholders to resolve payment issues quickly.
- Review aged debt, prioritise overdue accounts and escalate risks where appropriate.
- Send customer statements, reminders and collection communications.
- Reconcile customer payments in Net Suite.
- Investigate and resolve customer account discrepancies, including duplicate payments, overpayments, unapplied cash and incorrect allocations, ensuring timely refunds or reallocations where appropriate.
- Maintain customer records, payment terms and billing information within Net Suite.
- Support customer onboarding requirements, including vendor forms and portal administration.
- Assist with withholding tax (WHT) documentation and customer compliance requests.
- Perform customer account reconciliations and resolve discrepancies.
- Support month-end reporting on debtors, collections and cash flow.
- Support year-end statutory and tax audits by preparing debtor reconciliations, providing audit documentation and coordinating customer balance confirmation requests.
- Identify opportunities to improve processes, controls and data quality within the Order-to-Cash cycle.
Skills & Experience
- Previous experience in credit control, collections or accounts receivable.
- Strong communication and relationship-building skills.
- Good attention to detail and problem-solving ability.
- Experience working with ERP systems; Net Suite experience is desirable.
- Comfortable analysing aged debt and account reconciliations.
- Strong organisational skills and ability to manage competing priorities.
- Good Excel skills.
- What Success Looks Like
- Reduced aged debt and improved collection performance.
- Strong customer relationships and timely query resolution.
- Accurate customer records and cash allocation.
- Effective use of Net Suite reporting and AR processes.
- Continuous improvement of credit control procedures and controls.
- #LI-SH1
Credit Controller, EMEA in London employer: Mintel
Mintel is an excellent employer, offering a vibrant and inclusive work culture in the heart of Central London. With flexible working hours, a generous holiday allowance, and a strong emphasis on personal development, employees are encouraged to grow both professionally and personally while contributing to meaningful community initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller, EMEA in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Mintel. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller, EMEA in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Mintel.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Mintel's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Mintel
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Mintel.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Mintel will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Mintel employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
