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For Companies At a Glance
- Tasks: Manage high-value client relationships and drive business growth through strategic consulting solutions.
- Company: Mintel is a leading market intelligence agency known for its rigorous research and insights.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and collaboration across global teams.
- Why this job: Join a thriving team focused on client success and innovative solutions that make a real impact.
- Qualifications: 8+ years in sales, account management, and consultancy, preferably within the FMCG sector.
- Other info: This role offers a chance to work with C-suite clients and shape strategic business outcomes.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
- London, United Kingdom
Mintel’s Consulting business is a core driver of growth and is directly connected to our strategic priority to build high-value relationships with our clients. Our clients choose us because they know we’re drawing on Mintel data, knowledge, expertise, and insights that are rooted in the rigorous, multi-disciplinary research on which our reputation has been built. The year-over-year growth Consulting has delivered for the last five years reinforces our right to win in the market.
The role of Account Director – Global Client Partnerships is responsible for a portfolio of the highest spending Mintel Clients within our Global Consulting practice. In this position, you will support our Lead Client Partners by networking extensively and identifying local syndicated and consulting upgrade opportunities and developing a best in class approach to increase and grow Mintel’s business portfolio. Global communication externally and internally is a core element of this role, and as such you will collaborate with the global growth team to lead to an optimum experience for your clients.
What You Will Be Doing:
Client Relationship Management
- Building and maintaining strong relationships with regional stakeholders within your assigned global growth accounts
- Serving as a trusted advisor to clients, understanding their business objectives and challenges.
- Continuously delivering creative business solutions to prove ROI and gather value statements on a quarterly basis for each regional client to aid in the renewal and entrenchment process.
- Ensuring high levels of client satisfaction and retention by addressing client needs and concerns promptly and effectively.
Business Development
- Delivering against Mintel’s revenue targets by networking high and wide within the client organization to deliver sales growth against targets with a strong focus on consultancy sales and upgrades
- Collaborating with the Lead Client Partner to create and execute regional account growth strategies.
- Building a robust pipeline of potential opportunities within the business to achieve sales targets.
Solution Delivery
- Working with internal teams to develop creative and customized business solutions that align with client needs.
- Presenting and communicating solutions to clients, highlighting their value and impact on business objectives.
- Monitoring and evaluating the effectiveness of delivered solutions, making adjustments as needed to maximize value.
Contract Management
- Overseeing and managing local contracts, ensuring compliance with terms and conditions of global Master Service Agreements.
- Negotiating contract renewals and amendments to meet client and company objectives.
- Coordinating with legal and finance teams to ensure accurate and timely contract execution.
- Partnering with Lead Client Partners and Client Success counterparts to develop and roll out Mintel’s core client servicing strategy with each client and adapt appropriately to each client’s core business objectives.
- Working alongside several cross-functional teams, including marketing, product, and operations, to deliver comprehensive solutions to clients.
- Conducting regular strategic reviews with internal stakeholders to track progress (and update accordingly) against strategic plans.
- Sharing insights and feedback from clients to inform product development and service enhancements.
Who We Are Looking For:
- A Practitioner: You should have at least 8 years of sales success, with a focus on account management, a track record of selling consultancy solutions to the C-suite and/or Senior leadership level, as well as a rooted connection within the FMCG sector. You possess and apply practical and technical skills, knowledge, and experience related to sales and customer services.
- Consultative Sales and Research Knowledge: You are able to digest clients’ requests and translate their business needs into actionable research projects ideas.
- Client-Obsessed: Your clients are your number one priority and developing trust and rapport are at the forefront of your mind at all times. You are driven by bringing the right solutions to their business to elevate their brand.
- Commercially-minded: You have a proven track record of delivering return on investment and achieving sales targets.
- Great communicator: You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client, your team and across teams.
- Short and long-term focused: You have an understanding of the immediacy of winning this month’s team sales results, while making the appropriate adjustments to ensure the same for the next 6-12 months.
- Creative problem-solver: You are able to identify complex problems based on a broad range of factors. You also are able to develop & implement optimal solutions. You establish key results, you track learnings and you embrace continuous improvement.
- Team Oriented: You are a team player who is focused on the broader good and the success of the organization. In this spirit you are also comfortable providing and receiving feedback, so that we are all able to continuously learn & improve, together
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Account Director - Global Client Partnerships employer: Mintel
Contact Detail:
Mintel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Global Client Partnerships
✨Tip Number 1
Network extensively within the FMCG sector. Attend industry events, webinars, and conferences to connect with potential clients and stakeholders. Building relationships in this space can give you a significant edge when applying for the Account Director position.
✨Tip Number 2
Familiarise yourself with Mintel's consulting services and recent case studies. Understanding their approach and success stories will help you articulate how you can contribute to their growth and client satisfaction during interviews.
✨Tip Number 3
Demonstrate your consultative sales skills by preparing examples of how you've successfully managed client relationships and delivered tailored solutions in the past. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 4
Showcase your ability to work collaboratively across teams. Highlight experiences where you've partnered with marketing, product, or operations teams to deliver comprehensive solutions, as this is crucial for the role at Mintel.
We think you need these skills to ace Account Director - Global Client Partnerships
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and consultancy sales, particularly within the FMCG sector. Use specific examples that demonstrate your success in building client relationships and achieving sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for client relationship management and your understanding of Mintel's business model. Mention how your skills align with the role's requirements and provide examples of how you've successfully delivered creative business solutions in the past.
Showcase Communication Skills: Since great communication is key for this role, ensure your application reflects your polished verbal and written skills. Use clear and concise language, and consider including a brief example of a successful client interaction or presentation you've led.
Highlight Team Collaboration: Emphasise your ability to work collaboratively with cross-functional teams. Provide examples of how you've partnered with different departments to deliver comprehensive solutions to clients, showcasing your team-oriented mindset.
How to prepare for a job interview at Mintel
✨Showcase Your Client Relationship Skills
As an Account Director, your ability to build and maintain strong relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, focusing on your consultative approach and how you’ve addressed client needs.
✨Demonstrate Your Business Development Acumen
Be ready to discuss your experience in driving sales growth and achieving revenue targets. Highlight specific strategies you've implemented to identify and pursue new business opportunities, especially within consultancy sales.
✨Communicate Effectively
Polished communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be prepared to adapt your communication style to different audiences, whether they are clients or internal teams.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of complex challenges you've encountered and how you developed creative solutions. Be ready to discuss the outcomes and what you learned from those experiences.
