At a Glance
- Tasks: Drive online growth through data analysis and optimise the customer journey on our website.
- Company: Join Mint Velvet, a chic fashion brand committed to people, planet, and community.
- Benefits: Competitive salary, health insurance, bonuses, and summer hours.
- Other info: Enjoy a supportive environment with great career progression and social activities.
- Why this job: Be part of a dynamic team shaping the future of digital trading in fashion.
- Qualifications: Experience in digital trading, strong communication skills, and a passion for fashion.
The predicted salary is between 40000 - 50000 £ per year.
Location: High Wycombe - Hybrid working, 2-3 days per week in office.
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born. As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture. Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.
Our Values:
- With Soul.
- Courage & Resilience.
- Passion & Drive.
- Entrepreneurial Spirit.
- Collaborative.
In this exciting role, you will assist in the trading of our MV.com website to deliver the budgeted growth plans both in the UK and internationally. You’ll use data and analytics to gain actionable insight to deliver the optimum customer journey through the conversion funnel, helping to shape the trading activity of the future online strategy. You will be pivotal to ensuring the MV.com website is optimised to its finest and that the brand is always presented consistently.
The Role
- Support the development and execution of the Mint Velvet digital strategy, focusing on conversion, UPT and AOV initiatives to drive overall growth.
- Analyse and report on weekly trade and monthly performance. Confidently present trade insights to the wider team, including senior management.
- Always curious to build a greater understanding of our customer through consistent use of analytics tools (GA4, Content Square).
- Proactively identify opportunities to reduce friction in the customer journey.
- Continuously optimise product findability, navigation, category and product pages to improve the customer experience and drive conversion.
- Oversee online merchandising to ensure strong day-to-day trading across categories, optimising site merchandising and the customer journey.
- Collaborate with our marketing and merchandising teams to support and execute online campaigns. Able to balance trade and brand priorities.
- Provide key insights to help shape the marketing calendar.
- Support the Senior Digital Trading Manager with managing the AB testing roadmap.
- Own warehouse forecasting for orders and units by market, partnering closely with warehouse and logistics teams to ensure accurate staffing levels and adherence to customer SLAs.
- Manage the Digital Trading Assistants and work with them to optimise the website and ensure the critical path is met for the delivery of product launches and campaigns.
- Manage the launch of promotions and Sale events on MV.com, collaborative working with both internal MV teams and external partners to ensure smooth execution of key trade activities.
- Undertake regular competitor analysis and stay up to date on digital trends and best practices - using your findings to highlight and act on any ideas, opportunities or concerns back in the Digital Trading team.
What You'll Have
- You have experience of working within a Digital Trading team and are looking for a new opportunity to broaden your experience.
- You’re highly commercial - numerate and data-driven balanced with a keen interest in fashion.
- You can communicate effectively with people at all levels, from Directors to peers, communicating your ideas and suggestions clearly, positively and convincingly.
- You are confident to admit if you don’t know something and able to seek advice from others.
- You are a great communicator, using strong questioning and listening skills to ensure you have shared understanding before leaving any discussion/meeting.
- You’re brilliantly organised with the ability to prioritise your workload in order to get the job done to the highest standards.
- You focus on solutions not problems, showing an ability to make key decisions within a framework.
- You’re a self-starter and excited to learn.
- You’re a great colleague and mentor to those you work with, able to influence others when needed.
- If you have experience with GA and Content Square that is a bonus, but not essential.
You'll Be Rewarded With
- Competitive starting salary and great career prospects in a fast paced and growing business.
- Company-funded private health insurance.
- Discretionary bonus scheme.
- Interest-free Season ticket loan.
- Bespoke induction support and ongoing development to help you thrive in your new role.
- Summer hours- 3pm finishes every Friday throughout June, July & August.
- A welcoming and inspiring work-environment - social activities, an early finish on pay day and more.
Senior Digital Trading Lead employer: Mint Velvet
MINT VELVET offers a vibrant and inclusive work culture in the heart of Liverpool, where creativity and teamwork thrive. As a part-time Personal Stylist & In-Store Experience Lead, you will enjoy flexible working hours, opportunities for personal growth within the fashion retail industry, and the chance to contribute to a stylish shopping experience that resonates with our brand values. Join us to be part of a supportive team that values your passion for fashion and commitment to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Trading Lead
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Mint Velvet are looking for when hiring for a Senior Digital Trading Lead.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Mint Velvet for the Senior Digital Trading Lead, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Mint Velvet as a Senior Digital Trading Lead, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Mint Velvet’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Digital Trading Lead.
We think you need these skills to ace Senior Digital Trading Lead
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Mint Velvet, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Mint Velvet's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Mint Velvet. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Mint Velvet
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Mint Velvet uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Mint Velvet. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
