At a Glance
- Tasks: Drive online growth through data analysis and optimise the customer journey on our website.
- Company: Join Mint Velvet, a chic fashion brand committed to people, planet, and community.
- Benefits: Competitive salary, health insurance, bonuses, and summer hours.
- Other info: Enjoy a supportive environment with great career progression and social activities.
- Why this job: Be part of a dynamic team shaping the future of digital trading in fashion.
- Qualifications: Experience in digital trading, strong communication skills, and a passion for fashion.
The predicted salary is between 40000 - 50000 £ per year.
Location: High Wycombe - Hybrid working, 2-3 days per week in office.
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born. As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture. Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.
Our Values:
- With Soul.
- Courage & Resilience.
- Passion & Drive.
- Entrepreneurial Spirit.
- Collaborative.
In this exciting role, you will assist in the trading of our MV.com website to deliver the budgeted growth plans both in the UK and internationally. You’ll use data and analytics to gain actionable insight to deliver the optimum customer journey through the conversion funnel, helping to shape the trading activity of the future online strategy. You will be pivotal to ensuring the MV.com website is optimised to its finest and that the brand is always presented consistently.
The Role
- Support the development and execution of the Mint Velvet digital strategy, focusing on conversion, UPT and AOV initiatives to drive overall growth.
- Analyse and report on weekly trade and monthly performance. Confidently present trade insights to the wider team, including senior management.
- Always curious to build a greater understanding of our customer through consistent use of analytics tools (GA4, Content Square).
- Proactively identify opportunities to reduce friction in the customer journey.
- Continuously optimise product findability, navigation, category and product pages to improve the customer experience and drive conversion.
- Oversee online merchandising to ensure strong day-to-day trading across categories, optimising site merchandising and the customer journey.
- Collaborate with our marketing and merchandising teams to support and execute online campaigns. Able to balance trade and brand priorities.
- Provide key insights to help shape the marketing calendar.
- Support the Senior Digital Trading Manager with managing the AB testing roadmap.
- Own warehouse forecasting for orders and units by market, partnering closely with warehouse and logistics teams to ensure accurate staffing levels and adherence to customer SLAs.
- Manage the Digital Trading Assistants and work with them to optimise the website and ensure the critical path is met for the delivery of product launches and campaigns.
- Manage the launch of promotions and Sale events on MV.com, collaborative working with both internal MV teams and external partners to ensure smooth execution of key trade activities.
- Undertake regular competitor analysis and stay up to date on digital trends and best practices - using your findings to highlight and act on any ideas, opportunities or concerns back in the Digital Trading team.
What You'll Have
- You have experience of working within a Digital Trading team and are looking for a new opportunity to broaden your experience.
- You’re highly commercial - numerate and data-driven balanced with a keen interest in fashion.
- You can communicate effectively with people at all levels, from Directors to peers, communicating your ideas and suggestions clearly, positively and convincingly.
- You are confident to admit if you don’t know something and able to seek advice from others.
- You are a great communicator, using strong questioning and listening skills to ensure you have shared understanding before leaving any discussion/meeting.
- You’re brilliantly organised with the ability to prioritise your workload in order to get the job done to the highest standards.
- You focus on solutions not problems, showing an ability to make key decisions within a framework.
- You’re a self-starter and excited to learn.
- You’re a great colleague and mentor to those you work with, able to influence others when needed.
- If you have experience with GA and Content Square that is a bonus, but not essential.
You'll Be Rewarded With
- Competitive starting salary and great career prospects in a fast paced and growing business.
- Company-funded private health insurance.
- Discretionary bonus scheme.
- Interest-free Season ticket loan.
- Bespoke induction support and ongoing development to help you thrive in your new role.
- Summer hours- 3pm finishes every Friday throughout June, July & August.
- A welcoming and inspiring work-environment - social activities, an early finish on pay day and more.
Senior Digital Trading Lead employer: Mint Velvet
Mint Velvet is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity and passion are at the forefront. With a commitment to employee growth, competitive benefits including private health insurance and a discretionary bonus scheme, and a flexible hybrid working model in High Wycombe, we empower our team to thrive both personally and professionally. Join us in our mission to create stylish, responsible fashion while enjoying a supportive environment that values balance and community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Trading Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, like 'With Soul' and 'Collaborative', so you can show how you fit right in. Tailor your answers to reflect their mission and goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Senior Digital Trading Lead
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experiences or insights that connect you to Mint Velvet's ethos of relaxed glamour and how you can contribute to their vision.
Be Data-Driven:Since this role is all about using data to drive decisions, make sure to highlight your analytical skills. Share examples of how you've used data in previous roles to improve customer journeys or boost sales – it’ll show us you’re the right fit!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Senior Digital Trading Lead role. We want to see how your unique skills align with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Mint Velvet family!
How to prepare for a job interview at Mint Velvet
✨Know Your Numbers
As a Senior Digital Trading Lead, you'll need to be data-driven. Brush up on key metrics like conversion rates, UPT, and AOV before the interview. Be ready to discuss how you've used analytics tools in the past to drive growth.
✨Show Your Passion for Fashion
Mint Velvet is all about relaxed glamour. Make sure to express your enthusiasm for fashion and how it aligns with their brand values. Share examples of how you've combined creativity with commercial insight in previous roles.
✨Prepare for Collaborative Conversations
This role requires effective communication across teams. Think of examples where you've successfully collaborated with marketing or merchandising teams. Be prepared to discuss how you can balance trade and brand priorities while fostering a collaborative environment.
✨Demonstrate Your Problem-Solving Skills
The ability to focus on solutions rather than problems is crucial. Prepare to share specific instances where you've identified friction points in the customer journey and how you addressed them. Highlight your proactive approach to optimising the customer experience.
