At a Glance
- Tasks: Support the Store Manager and ensure exceptional customer service in a stylish environment.
- Company: Join Mint Velvet, a vibrant brand known for relaxed glamour and quality fashion.
- Benefits: Flexible hours, a supportive team, and opportunities for personal development.
- Why this job: Be part of a fast-growing business and inspire others with your love for fashion.
- Qualifications: Experience in fashion retail and a passion for customer service.
- Other info: Collaborative culture with a focus on personal growth and style.
The predicted salary is between 24000 - 36000 £ per year.
23 hours, weekdays, Weekend/Late Evening Availability Required.
Mint Velvet began when founders Liz Houghton and Lisa Agar‑Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
Our Values:
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
The Role:
- Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times.
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Ensure exceptional standards of customer service, including in our Personal Styling offering.
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store.
- Be proactive in driving your own personal development and continually improving your performance.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
To join our vibrant and fast‑growing business, you’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
Senior Style Advisor / Supervisor in Portsmouth employer: Mint Velvet
Contact Detail:
Mint Velvet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Style Advisor / Supervisor in Portsmouth
✨Tip Number 1
Get to know Mint Velvet inside out! Familiarise yourself with their collections, values, and customer service approach. This will help you stand out during interviews and show that you're genuinely passionate about the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. They can provide insider tips and might even refer you directly, which can give your application a serious boost.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and team dynamics. Think of examples from your past experiences that showcase your skills in these areas, especially in fashion retail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to join the Mint Velvet family!
We think you need these skills to ace Senior Style Advisor / Supervisor in Portsmouth
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mint Velvet's style resonates with you. We want to see your personality and enthusiasm for our brand!
Tailor Your Experience: Make sure to highlight any relevant experience you have in fashion retail or customer service. We’re looking for someone who can support our Store Manager and create a fabulous shopping experience, so connect your past roles to what we do at Mint Velvet.
Be Authentic: Don’t be afraid to be yourself in your application! We value authenticity and want to know what makes you unique. Share your personal style and how it aligns with our relaxed glamour vibe – it’ll help us see if you’re a good fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our vibrant team!
How to prepare for a job interview at Mint Velvet
✨Know Your Fashion
Make sure you’re well-versed in Mint Velvet’s style and market position. Familiarise yourself with their latest collections and competitors. This will not only show your passion for fashion but also demonstrate that you understand what makes Mint Velvet unique.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, especially in a retail setting. This will highlight your ability to create a positive shopping experience.
✨Demonstrate Team Spirit
Since the role requires collaboration, be ready to discuss how you’ve worked effectively within a team. Share experiences where you supported colleagues or contributed to a positive team environment, as this aligns with Mint Velvet's values of collaboration and support.
✨Be Proactive About Personal Development
Express your commitment to personal growth and development. Discuss any training or skills you’ve pursued that relate to fashion retail, customer service, or leadership. This shows that you’re not just looking for a job, but are eager to grow with the company.