At a Glance
- Tasks: Support the Store Manager in running the store and delivering exceptional customer service.
- Company: Join Mint Velvet, a brand known for its relaxed glamour and stylish clothing.
- Benefits: Enjoy a competitive salary, generous holiday, staff discounts, and career development opportunities.
- Why this job: Be part of a growing brand that values creativity and teamwork in a fun environment.
- Qualifications: Previous retail experience and a passion for fashion are essential.
- Other info: Dynamic team culture where everyone contributes and has fun together.
The predicted salary is between 28800 - 43200 £ per year.
Mint Velvet began when founders Liz Houghton and Lisa Agar‑Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
Our Values
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
Role
Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times.
Responsibilities
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Ensure exceptional standards of customer service, including in our Personal Styling offering.
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in‑store.
- Be proactive in driving your own personal development and continually improving your performance.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
Qualifications
You’ll ideally have previous experience as a key‑holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
Rewards
A competitive salary and great career prospects, 30 days holiday (including bank holidays), a discretionary quarterly bonus scheme, generous staff discount and clothing allowance, and the opportunity to develop your career in a fast‑paced and growing business.
About Mint Velvet
In 2009, co‑founders Liz, Lisa and Jane came up with the idea for Mint Velvet over cups of fresh mint tea at Liz’s kitchen table. After years of not finding what they wanted to wear on the high street, the trio had outgrown the fast fashion brands dominating the retail space and wanted the latest trends translated in a relaxed way. The concept of Relaxed Glamour was born: easy, effortless clothing that can be slipped on to create a luxe look on even the busiest of days.
Known for our easy shapes, beautiful prints and flattering fits, all with thoughtful finishing touches, Mint Velvet’s unique handwriting is synonymous with everyday luxury and quality. The range has also expanded to include accessories, activewear, homeware and gifts all with our signature Relaxed Glamour aesthetic.
After a whirlwind of success in the first couple of years, we now have stores nationwide, a thriving website and partnerships with premium department stores. As we enter the next exciting phase of our journey, we’re on the lookout for exceptional people to join us and help continue the legacy of our ambitious brand growth, with the same energy and passion we’ve had since the beginning. We operate in a professional but non‑corporate way and believe that a strong team is greater than a team of strong people (and everyone takes their turn to pitch in and make the tea!).
Senior Style Advisor / Supervisor in Newcastle upon Tyne employer: Mint Velvet
Contact Detail:
Mint Velvet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Style Advisor / Supervisor in Newcastle upon Tyne
✨Tip Number 1
Get to know Mint Velvet inside out! Familiarise yourself with our collections, values, and what makes us unique. This way, when you walk into that interview, you can show off your passion for our brand and how you can contribute to our vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend any events we might be hosting. Building relationships can give you insider info and make you stand out when it comes to the hiring process.
✨Tip Number 3
Showcase your style! When you come in for an interview, wear something that reflects the Mint Velvet aesthetic. It’s a great way to demonstrate that you understand our brand and can embody the relaxed glamour we’re all about.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Style Advisor / Supervisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how your personal style aligns with Mint Velvet’s ethos of Relaxed Glamour.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in providing exceptional customer service. We want to see examples of how you've gone above and beyond to create a memorable shopping experience for customers.
Be Authentic and Personal: Don’t be afraid to inject a bit of your personality into your application. We appreciate authenticity, so share your story and what makes you a great fit for our team at Mint Velvet.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Mint Velvet
✨Know Your Fashion
Brush up on Mint Velvet's style and ethos. Familiarise yourself with their collections, key pieces, and how they position themselves in the market. This will show your passion for fashion and help you connect with the brand during the interview.
✨Customer Service Excellence
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this role heavily focuses on creating a great customer experience.
✨Visual Merchandising Savvy
Understand the importance of visual presentation in retail. Be ready to discuss how you would maintain and enhance the store's aesthetic in line with Mint Velvet's guidelines. Bring ideas on how to create an inviting shopping environment that reflects the brand's relaxed glamour.
✨Show Your Team Spirit
Since collaboration is key at Mint Velvet, think of examples where you've worked effectively within a team. Highlight your ability to support others and contribute positively to the store's atmosphere, as well as your willingness to pitch in wherever needed.