Retail Deputy Manager: Lead Store & Customer Experience in Manchester
Retail Deputy Manager: Lead Store & Customer Experience

Retail Deputy Manager: Lead Store & Customer Experience in Manchester

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to achieve KPIs and deliver exceptional customer service.
  • Company: A leading retail brand in Manchester with strong values.
  • Benefits: Competitive salary, generous holiday allowance, and personal development opportunities.
  • Why this job: Join a dynamic team and make a real impact on customer experience.
  • Qualifications: Proven retail management experience and strong people management skills.
  • Other info: Exciting opportunity for growth in a vibrant retail environment.

The predicted salary is between 28800 - 43200 £ per year.

A leading retail brand in Manchester is seeking a Retail Deputy Manager to lead a passionate team. The role involves achieving KPIs, maintaining exceptional customer service, and ensuring visual standards are met.

Ideal candidates will have proven experience in retail management and a strong understanding of people management.

You will be rewarded with a competitive salary, generous holiday allowance, and opportunities for personal development, all while living and representing the brand values.

Retail Deputy Manager: Lead Store & Customer Experience in Manchester employer: Mint Velvet

Join a leading retail brand in Manchester, where you will thrive in a dynamic work culture that values teamwork and exceptional customer service. As a Retail Deputy Manager, you'll enjoy a competitive salary, generous holiday allowance, and ample opportunities for personal growth, all while being part of a passionate team dedicated to delivering outstanding experiences. This role not only offers a chance to lead but also to embody the brand's values in a vibrant city known for its rich culture and community spirit.
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Contact Detail:

Mint Velvet Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Deputy Manager: Lead Store & Customer Experience in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Deputy Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to retail management and customer experience. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and how it aligns with the brand values.

✨Tip Number 3

Showcase your passion for the brand! When you land that interview, make sure to express why you want to work for this particular retail brand. Research their values and culture, and be ready to discuss how you can contribute to maintaining exceptional customer service and achieving KPIs.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, get clicking and let’s get you that Retail Deputy Manager position!

We think you need these skills to ace Retail Deputy Manager: Lead Store & Customer Experience in Manchester

Retail Management
Customer Service Excellence
KPI Achievement
Team Leadership
People Management
Visual Merchandising
Communication Skills
Problem-Solving Skills
Personal Development
Brand Representation

Some tips for your application 🫡

Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how your passion aligns with our brand values and how you can lead a team to achieve those KPIs.

Highlight Your People Management Skills: Make sure to showcase your experience in managing teams effectively. We’re looking for someone who can inspire and motivate others, so share specific examples of how you've done this in the past.

Focus on Customer Experience: Since exceptional customer service is key, include any relevant experiences where you’ve gone above and beyond for customers. We love candidates who understand the importance of creating memorable shopping experiences!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team.

How to prepare for a job interview at Mint Velvet

✨Know the Brand Inside Out

Before your interview, make sure you research the retail brand thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your People Management Skills

As a Retail Deputy Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on conflict resolution, motivation, and training. Be ready to discuss specific situations where your leadership made a difference.

✨Demonstrate Your Customer Service Expertise

Exceptional customer service is key in retail. Think of instances where you've gone above and beyond for customers. Be prepared to share these stories during your interview, highlighting how they align with the brand's commitment to customer experience.

✨Prepare for KPI Discussions

Since achieving KPIs is part of the role, brush up on your knowledge of key performance indicators relevant to retail. Be ready to discuss how you've met or exceeded KPIs in previous roles, and think about how you would approach this in the new position.

Retail Deputy Manager: Lead Store & Customer Experience in Manchester
Mint Velvet
Location: Manchester

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