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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales goals and enhance customer experience.
- Company: Join Mint Velvet, a brand known for its chic and relaxed glamour.
- Benefits: Enjoy a competitive salary, generous holiday, and staff discounts.
- Why this job: Be part of a growing brand that values creativity and collaboration.
- Qualifications: Experience in retail management and a passion for fashion is essential.
- Other info: Great career prospects in a fast-paced environment with a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn't find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
As a Retail Concession Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as Customer Focus, Visual Excellence, Commerciality, Operations & Communication, and Leading the Team, all while living and representing the Mint Velvet brand values.
Our Values
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
Responsibilities
- Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail.
- Demonstrate outstanding understanding of Mint Velvet's market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture.
- Be proactive in driving your own personal development and continually improving your performance.
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
- Achieve remarkable results across sales, costs, stock loss and payroll.
- Understand the ever-changing retail landscape and use available data to drive an omnichannel approach.
Qualifications
You’ll need to have proven experience in all areas of the Manager role - having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
Benefits
A competitive salary and great career prospects in a fast paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.
About Mint Velvet
In 2009, co‐founders Liz, Lisa and Jane came up with the idea for Mint Velvet over cups of fresh mint tea at Liz's kitchen table. After years of not finding what they wanted to wear on the high street, the trio had outgrown the fast fashion brands dominating the retail space and wanted the latest trends translated in a relaxed way. The concept of Relaxed Glamour was born: easy, effortless clothing that can be slipped on to create a luxe look on even the busiest of days. Known for our easy shapes, beautiful prints and flattering fits, all with thoughtful finishing touches, Mint Velvet's unique handwriting is synonymous with everyday luxury and quality. The range has also expanded to include accessories, activewear, homeware and gifts all with our signature Relaxed Glamour aesthetic. After a whirlwind of success in the first couple of years, we now have stores nationwide, a thriving website and partnerships with premium department stores. As we enter the next exciting phase of our journey, we’re on the lookout for exceptional people to join us and help continue the legacy of our ambitious brand growth, with the same energy and passion we’ve had since the beginning.
Concession Store Manager in London employer: Mint Velvet
Contact Detail:
Mint Velvet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager in London
✨Tip Number 1
Get to know the Mint Velvet brand inside out! Familiarise yourself with their story, values, and what makes them stand out in the retail world. This knowledge will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend industry events, or join relevant groups. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for your interview by practising common questions related to team management and customer service. Think of examples from your past experiences that showcase your skills and how they align with Mint Velvet's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mint Velvet family and ready to embrace the Relaxed Glamour lifestyle.
We think you need these skills to ace Concession Store Manager in London
Some tips for your application 🫡
Know the Brand Inside Out: Before you start writing your application, make sure you know Mint Velvet's story and values. This will help you tailor your application to show how you embody the brand's spirit and can contribute to its success.
Showcase Your Experience: Highlight your previous management experience and how it aligns with the responsibilities of a Concession Store Manager. Use specific examples to demonstrate your ability to lead a team and achieve KPIs.
Be Authentic: Let your personality shine through in your application. We want to see the real you! Share your passion for retail and how you connect with customers, as this is key to representing the Mint Velvet brand.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Mint Velvet!
How to prepare for a job interview at Mint Velvet
✨Know the Brand Inside Out
Before your interview, dive deep into Mint Velvet's story and values. Understand how their concept of Relaxed Glamour sets them apart in the retail landscape. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about the brand.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight your ability to foster a high-performing culture that aligns with Mint Velvet's values.
✨Demonstrate Customer Focus
Mint Velvet places a strong emphasis on customer service. Be ready to discuss how you've previously enhanced customer experiences and driven sales. Share specific strategies you've implemented to ensure customer satisfaction and loyalty.
✨Be Data-Driven
Understanding the retail landscape is crucial. Familiarise yourself with current trends and be prepared to discuss how you would use data to drive an omnichannel approach. Show that you can think strategically about sales, stock loss, and payroll management.
