Human Resources Assistant

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture.

Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.

This isn’t your average admin job. As our People Assistant, you’ll be at the heart of our employee experience — managing the full employee lifecycle and becoming a go-to person for all things people-related across our lovely Head Office and Retail teams. You’ll also get the chance to shape how we do things, bring fresh ideas to the table, and get involved in exciting projects that make a real difference.

You\’ll be supporting on everything from welcoming new hires and onboarding to keeping our HR systems running smoothly, with brilliant basics being at the heart of what you do. In this varied generalist role, you’ll also partner on recruitment, our engagement and wellbeing initiatives and some employee relations, so this role is a fantastic opportunity to make your mark in our team. You’ll also be contributing to innovation and idea generation to keep our team moving forwards.

We’re looking for a curious, bold-thinking and passionate individual who has a brilliant attention to detail. You could be a recent graduate or progressing through your CIPD journey and we ask that you are passionate about all things People and MV.

We have a hybrid working culture and once inducted, this role can allow the right candidate to balance some home and office time.

Our Values:

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role:

• Employee lifecycle management – from onboarding to offboarding, you’ll own the process end-to-end
• Drafting and managing contracts and employee documentation, ensuring everything is accurate, timely, and beautifully organised
• As one of the first points of contact for the People Team, you’ll be providing guidance and support on employee queries, helping to advise on processes through to supporting with employee relations matters with consistency and empathy, including note-taking where required
• Be our inbox hero, managing the People Team inbox and responding to employee queries with clarity and care
• Ensuring that all systems are maintained accurately, keeping data clean, compliant and useful
• Supporting with collating key HR metric data, highlighting key trends to inform our People Strategy using our key systems
• Navigating high volumes of HR administration with accuracy and resilience
• Partnering with store teams, building up a solid understanding of our store populations and how the People Team can support
• Ensuring that you are always on top of legal and people development/trends, maintaining systems and documentation to support compliance and reporting
• Supporting to deliver a smooth and streamlined end-to-end recruitment process, ensuring we deliver a standout candidate experience which upholds the employer brand
• Responsibility for accurately tracking and reporting on our retail recruitment data on a regular basis, highlighting and acting on successes and opportunities within the team
• Project involvement and jumping into people-focused projects that improve how we work

To join our vibrant and fast-growing business as People Advisor, you will:

• Be a recent graduate (or equivalent experience) with a genuine interest in People/HR
• Have a meticulous attention to detail – you’ll spot the small stuff that others miss
• Be a natural organiser who thrives on structure, deadlines, and high volumes of work
• Plan and prioritise your time effectively, and respond to changing needs with agility, flexibility and pace
• Have a great natural partnering approach, with a focus on strong relationship-management and excellent communication – you will build rapport naturally and have a great sense of intuition and can provide effective challenge whilst putting people at ease
• Work well under pressure and take on board feedback and adjust accordingly to ensure the best outcome – you stay calm and bounce back stronger
• Have a curious and proactive mindset and are full of ideas being not afraid to challenge how things are done
• Be tech confident and can quickly learn new systems, love a good spreadsheet and seek to innovate using tech as the support
• Have a customer mindset always, and balance ideas with commerciality
• You are fluent in the importance of diversity and inclusion in relation to people practices
• You are commercial and practical, ideally with proven experience supporting people in a fast-paced business within an admin or customer-facing role

What you\’ll get:

• A launchpad into a career in HR with real responsibility from day one
• Exposure to all areas of People & Culture, with room to grow into recruitment, ER, and other specialisms
• Mentorship from a supportive team that values your voice, your ideas, and your growth
• A culture that values innovation, collaboration, and continuous improvement

You\’ll be rewarded with:

• Competitive starting salary and great career prospects in a fast paced and growing business
• 25 days holiday plus bank holidays and a day off on your birthday
• Company-funded private health insurance and access to Smart Health
• Life assurance
• Discretionary bonus scheme
• 50% staff discount
• Interest-free Season ticket loan
• Summer hours – 3pm finishes every Friday throughout June, July & August
• Bespoke induction support and ongoing development to help you thrive in your new role
• A welcoming and inspiring work-environment – take advantage of Yoga classes, social activities, an early finish on pay day and more

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