At a Glance
- Tasks: Deliver exceptional customer service via phone, email, live chat, and social media.
- Company: Join Mint Velvet, a luxury brand known for its bespoke customer care.
- Benefits: Flexible remote or hybrid working, with competitive pay and growth opportunities.
- Other info: Fast-paced environment with occasional evening and weekend shifts.
- Why this job: Be part of a dynamic team that values customer relationships and communication.
- Qualifications: Confident communicator with strong multitasking and attention to detail skills.
The predicted salary is between 25000 - 28000 £ per year.
Mint Velvet is seeking a Customer Care Advisor to deliver a bespoke service across telephone, email, live chat and social media.
You will respond promptly to queries and build lasting relationships with customers.
This fast-paced role requires a confident telephone manner, excellent written and verbal communication, and the ability to multi-task while maintaining meticulous attention to detail.
Open to remote or hybrid working, with occasional evenings, Saturdays and bank holidays.
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Remote Customer Care Advisor - Multi-Channel Luxury Brand in High Wycombe employer: Mint Velvet
MINT VELVET offers a vibrant and inclusive work culture in the heart of Liverpool, where creativity and teamwork thrive. As a part-time Personal Stylist & In-Store Experience Lead, you will enjoy flexible working hours, opportunities for personal growth within the fashion retail industry, and the chance to contribute to a stylish shopping experience that resonates with our brand values. Join us to be part of a supportive team that values your passion for fashion and commitment to exceptional customer service.
