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- Tasks: Support the Store Manager and ensure exceptional customer service in a stylish environment.
- Company: Join Mint Velvet, a chic fashion brand focused on relaxed glamour.
- Benefits: Flexible hours, vibrant team culture, and opportunities for personal development.
- Why this job: Be part of a fast-growing brand and inspire others with your love for fashion.
- Qualifications: Experience in fashion retail and a passion for customer service.
- Other info: Dynamic work environment with a focus on collaboration and style.
The predicted salary is between 24000 - 36000 £ per year.
23 hours, weekdays, Weekend/Late Evening Availability Required.
Mint Velvet began when founders Liz Houghton and Lisa Agar‑Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
Our Values:
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
The Role:
- Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times.
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Ensure exceptional standards of customer service, including in our Personal Styling offering.
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store.
- Be proactive in driving your own personal development and continually improving your performance.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
To join our vibrant and fast‑growing business, you’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
Locations
Senior Style Advisor / Supervisor in Hampshire, Portsmouth employer: Mint Velvet
Contact Detail:
Mint Velvet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Style Advisor / Supervisor in Hampshire, Portsmouth
✨Tip Number 1
Get to know Mint Velvet inside out! Familiarise yourself with their collections, values, and customer service approach. This will help you stand out during interviews and show that you're genuinely passionate about the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. They can provide insider tips and might even refer you directly, which can give your application a serious boost.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and team dynamics. Think of examples from your past experiences that showcase your skills in these areas, especially in fashion retail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to join the Mint Velvet family!
We think you need these skills to ace Senior Style Advisor / Supervisor in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mint Velvet’s style resonates with you. We want to see your personality and enthusiasm for our brand!
Tailor Your Experience: Make sure to highlight any relevant experience you have in fashion retail, especially if you've been a key holder before. We’re looking for someone who can support the Store Manager, so show us how your past roles have prepared you for this responsibility.
Customer Service is Key: Exceptional customer service is at the heart of what we do. In your application, give examples of how you've gone above and beyond for customers in the past. We want to know how you create memorable experiences that align with our values!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Mint Velvet
✨Know Your Fashion
Brush up on the latest trends and understand Mint Velvet's unique style. Be ready to discuss how you can embody and promote their 'Relaxed Glamour' ethos during the interview.
✨Customer Service Excellence
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about specific situations where you went above and beyond to enhance a customer's experience.
✨Show Your Team Spirit
Since collaboration is key, be ready to share experiences where you worked effectively within a team. Highlight your ability to support others and contribute to a positive store environment.
✨Demonstrate Proactivity
Discuss how you've taken initiative in past roles, whether it’s improving processes or driving personal development. Show that you're not just a follower but someone who actively seeks opportunities for growth.