At a Glance
- Tasks: Support the Store Manager and ensure exceptional customer service in a stylish environment.
- Company: Join Mint Velvet, a leading fashion retailer with a passion for style.
- Benefits: Flexible hours, team discounts, and opportunities for personal development.
- Other info: Work in a vibrant team and enjoy a dynamic retail atmosphere.
- Why this job: Be a fashion ambassador and create memorable experiences for customers.
- Qualifications: Experience in fashion retail and a love for style are essential.
The predicted salary is between 12000 - 16000 £ per year.
Position
20 hours per week (Thursday, Friday & Saturday).
Responsibilities
- Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for team and customers.
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact the store.
- Ensure exceptional standards of customer service, including in our Personal Styling offering.
- Achieve exceptional visual delivery that reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall in‑store experience.
- Be proactive in driving your own personal development and continually improving your performance.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
Qualifications
- Previous experience as a key holder in a fashion retail store.
- Passion for fashion.
- Excellent customer service skills and ability to work well as part of a team.
- Inspirational, helpful and informed role model; know, wear and live the Mint Velvet style.
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We think you need these skills to ace Style Advisor / Supervisor in Guildford
Customer Service Skills
Teamwork
Fashion Knowledge
Visual Merchandising
Stock Control
Opening and Closing Procedures
Personal Styling
