At a Glance
- Tasks: Support the Store Manager and ensure exceptional customer service in a stylish environment.
- Company: Join Mint Velvet, a chic fashion brand with a focus on relaxed glamour.
- Benefits: Competitive salary, 30 days holiday, staff discount, and career development opportunities.
- Other info: Dynamic work environment with great potential for personal growth.
- Why this job: Be part of a vibrant team and inspire customers with your love for fashion.
- Qualifications: Previous retail experience and a passion for fashion are essential.
The predicted salary is between 25000 - 27520 £ per year.
Department: Retail
Employment Type: Part Time
Location: Guildford
Description: 20 hours per week (Thursday, Friday & Saturday)
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
Our Values:
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
The Role:
- Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times.
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Ensure exceptional standards of customer service, including in our Personal Styling offering.
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store.
- Be proactive in driving your own personal development and continually improving your performance.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
To join our vibrant and fast-growing business...
You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
You’ll be rewarded with...
- A competitive salary and great career prospects.
- 30 days holiday (including bank holidays).
- A discretionary quarterly bonus scheme.
- Generous staff discount and clothing allowance.
- The opportunity to develop your career in a fast paced and growing business.
Senior Style Advisor / Supervisor in Guildford employer: Mint Velvet
MINT VELVET offers a vibrant and inclusive work culture in the heart of Liverpool, where creativity and teamwork thrive. As a part-time Personal Stylist & In-Store Experience Lead, you will enjoy flexible working hours, opportunities for personal growth within the fashion retail industry, and the chance to contribute to a stylish shopping experience that resonates with our brand values. Join us to be part of a supportive team that values your passion for fashion and commitment to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Style Advisor / Supervisor in Guildford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Mint Velvet, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Senior Style Advisor / Supervisor in Guildford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Mint Velvet that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Mint Velvet will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Mint Velvet and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Mint Velvet
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Mint Velvet, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Mint Velvet!
