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- Tasks: Lead and motivate your team to achieve brand goals and enhance customer experience.
- Company: Join the stylish Mint Velvet team, known for relaxed glamour and exceptional service.
- Benefits: Competitive salary, 33 days holiday, bonus scheme, and generous staff discounts.
- Other info: Exciting career prospects in a dynamic retail environment.
- Why this job: Be a part of a brand that values creativity, collaboration, and personal growth.
- Qualifications: Experience in retail management and a passion for fashion and customer service.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Deputy Store Manager role at Mint Velvet. Mint Velvet began when founders Liz Houghton and Lisa Agar‑Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
As a Deputy Store Manager at Mint Velvet, you will support, lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as Customer Focus, Visual Excellence, Commerciality, Operations & Communication, and Leading the Team, all while living and representing the Mint Velvet brand values.
Our Values:
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
The Role:
- Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail.
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Be proactive in driving your own personal development and continually improving your performance.
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in‑store.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
- Achieve remarkable results across sales, costs, stock loss and payroll.
- Understand the ever‑changing retail landscape and use available data to drive an omnichannel approach.
Qualifications:
You’ll need to have proven experience in all areas of the Deputy Manager role – having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
Rewards:
A competitive salary and great career prospects, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Customer Service and Sales, Retail Apparel and Fashion.
Deputy Store Manager employer: Mint Velvet
Contact Detail:
Mint Velvet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Get to know the Mint Velvet brand inside out! Familiarise yourself with their story, values, and what makes them stand out in the retail world. This knowledge will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills! Think of examples where you've motivated a team or improved customer service. Be ready to discuss how you can inspire others at Mint Velvet to achieve those KPIs and create that relaxed glamour vibe.
✨Tip Number 3
Prepare for situational questions! Mint Velvet wants to see how you handle challenges. Think about times you've dealt with difficult customers or managed stock issues, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining the Mint Velvet family.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Know the Brand: Before you start writing your application, take some time to really understand Mint Velvet's story and values. We want to see how you connect with our brand and how you can embody that relaxed glamour in your role as Deputy Store Manager.
Showcase Your Experience: Make sure to highlight your previous experience in managing teams and delivering exceptional customer service. We’re looking for someone who can inspire and lead, so share specific examples of how you've done this in the past.
Be Proactive: In your application, demonstrate your proactive approach to personal development and performance improvement. We love candidates who are eager to grow and adapt, so let us know how you’ve taken initiative in your career.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Mint Velvet team!
How to prepare for a job interview at Mint Velvet
✨Know the Mint Velvet Story
Before your interview, make sure you’re well-versed in the Mint Velvet brand story. Understand how it started and what makes it unique. This will not only show your enthusiasm but also help you connect with the values of the company during your conversation.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Highlight your ability to inspire others and drive results, as this is crucial for the role.
✨Understand the Market Landscape
Research Mint Velvet’s competitors and current market trends. Be ready to discuss how you can leverage this knowledge to enhance the store's performance. Showing that you can think strategically about the retail landscape will impress your interviewers.
✨Demonstrate Customer Focus
Prepare to talk about how you’ve delivered exceptional customer service in previous roles. Share specific examples of how you’ve enhanced the customer experience, as this aligns perfectly with Mint Velvet’s commitment to customer focus and visual excellence.