At a Glance
- Tasks: Support the CRM team in executing email campaigns and growing our customer database.
- Company: Join Mint Velvet, a chic fashion brand focused on relaxed glamour and responsible business practices.
- Benefits: Enjoy competitive salary, 25 days holiday, private health insurance, and early finishes on Fridays.
- Other info: Work in a supportive culture that encourages balance and progression.
- Why this job: Be part of a vibrant team that values creativity, collaboration, and personal growth in a fast-paced environment.
- Qualifications: Looking for detail-oriented candidates with strong Excel skills and a passion for fashion.
The predicted salary is between 30000 - 42000 £ per year.
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture. Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.
Our Values:
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
As a CRM Assistant joining our Digital Marketing team, you will be reporting into the CRM Manager and supporting the CRM team in executing email campaigns, growing our customer database and ensuring the smooth delivery of retention marketing activities.
Your responsibilities will include:
- Liaising with various departments to drive trade, working closely with external agencies, and reporting on key email and direct marketing activities.
- Campaign Management: Assist in the delivery of email campaigns from planning to execution, ensuring all assets are in place and campaigns are sent according to the schedule.
- CRM Database Growth: Help develop strategies to grow and maintain the customer database, ensuring segmentation and targeting are optimised to increase customer engagement and retention.
- Critical Path Coordination: Manage and track the critical paths for all email and direct marketing activities to ensure timely delivery of campaigns and projects.
- Internal and External Liaison: Work closely with various departments (e.g. Design, Content and Trade) to drive trade and ensure consistent messaging across channels. Serve as the day-to-day point of contact for external agencies involved in CRM and marketing activities.
- Retention Marketing: Support the execution and delivery of retention marketing campaigns, ensuring that campaigns are tailored to customer preferences and behaviour.
- Campaign Reporting: Assist with monitoring and reporting on the performance of email and direct marketing campaigns, providing actionable insights to improve future activities.
- CRM System Operations: Operate the CRM system for data segmentation, campaign execution, and reporting, ensuring data accuracy and integrity.
To join our vibrant business as a CRM Assistant:
- You will be agile and flexible in your approach, focusing on solutions not problems.
- We work in a fast-paced environment, so the ideal candidate will be enthusiastic and able to work well under pressure.
- You’re brilliantly organised with the ability to manage your own time effectively and prioritise your workload in order to get the job done to the highest standards.
- You will be inquisitive, dynamic and keen to learn.
- You will demonstrate strong excel skills, ideally to an intermediate standard.
- A sound understanding of the retail industry and an interest in working in fashion is a desired but not essential.
You’ll be rewarded with:
- Competitive starting salary and great career prospects in a fast-paced and growing business.
- 25 days holiday plus bank holidays and an additional day off on your birthday.
- Company-funded private health insurance.
- Access to Smart Health - providing a range of services such as private GP appointments, mental health support, nutritional advice and more.
- Life assurance.
- Discretionary bonus scheme.
- Interest-free season ticket loan.
- Free Parking.
- Early finish - finish at 3pm every pay day Friday & throughout summer.
- Bespoke induction support and ongoing development to help you thrive in your new role.
- In-house performance coaches for all levels.
- A welcoming and inspiring work-environment.
CRM Assistant in High Wycombe employer: Mint Velvet
Mint Velvet is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and collaboration thrive. As a CRM Assistant in High Wycombe, you will enjoy competitive benefits including private health insurance, generous holiday allowance, and opportunities for personal growth within a fast-paced, agile environment. With a strong commitment to people, planet, and community, Mint Velvet not only values your contributions but also encourages a balanced lifestyle, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Assistant in High Wycombe
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Mint Velvet and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Mint Velvet are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Mint Velvet on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Mint Velvet. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM Assistant in High Wycombe
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Mint Velvet. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Mint Velvet:Show us that you’ve done your homework! In your application, briefly mention what you admire about Mint Velvet’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Mint Velvet
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Mint Velvet will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Mint Velvet, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
