At a Glance
- Tasks: Lead a dynamic hospitality team at Manchester's top live entertainment venue.
- Company: Join Mint People, a leader in premium hospitality experiences.
- Benefits: Earn £16.81 per hour, enjoy weekly pay, and flexible shifts.
- Other info: Great career progression opportunities in a fast-paced, vibrant environment.
- Why this job: Be part of over 150 exciting events and create unforgettable guest experiences.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills required.
The predicted salary is between 16.81 - 16.81 £ per hour.
Lead Our Premium Hospitality Team at Manchester's Biggest Live Entertainment Venue!
Mint People are recruiting experienced, motivated and professional Premium Hospitality Supervisors to lead our hospitality teams at one of Manchester's premier entertainment arenas, hosting over 150 world-class concerts, comedy shows, sporting events and live performances every year! This is an exciting opportunity for experienced hospitality professionals looking to take the next step in their career. You'll play a vital role in delivering exceptional VIP experiences while leading and supporting front-of-house teams during some of the UK's biggest live events.
Why Join Mint People?
- Excellent Pay – Earn £16.81 per hour (including holiday pay).
- Weekly Pay – Paid every Friday.
- Prestigious Venue – Work at one of the UK's leading live entertainment arenas, hosting over 150 events each year.
- Flexible Shifts – Choose shifts that suit your availability.
- Career Progression – Opportunities to develop into senior supervisory and management roles.
Your Role
As a Premium Hospitality Supervisor, you'll be responsible for ensuring exceptional service standards while leading your team throughout each event. Your responsibilities will include:
- Supervising and motivating hospitality staff across premium lounges, suites and VIP areas.
- Leading pre-service briefings and ensuring the team is fully prepared for service.
- Delivering exceptional guest experiences and resolving customer queries professionally.
- Allocating sections and managing staff throughout service to ensure smooth operations.
- Supporting, coaching and developing team members to maintain the highest service standards.
- Overseeing food and beverage service, ensuring consistency and attention to detail.
- Ensuring hospitality areas remain clean, organised and presentation-ready throughout events.
- Maintaining compliance with food hygiene, health & safety and venue procedures.
- Acting as the key point of contact between the venue management team and hospitality staff during service.
What We're Looking For
- Previous supervisory experience within hospitality, events or premium service environments.
- Strong leadership and team management skills.
- Excellent communication and organisational abilities.
- The ability to remain calm and professional in a fast-paced environment.
- A passion for delivering exceptional customer experiences.
- A proactive, hands-on approach with excellent attention to detail.
- Flexibility to work evenings, weekends and major live events.
Ready to Lead the Team? If you're an experienced hospitality professional looking to lead teams at one of Manchester's most exciting live entertainment venues, we'd love to hear from you. Apply today and be part of over 150 incredible live shows every year with Mint People!
Premium Hospitality Supervisor in Manchester employer: Mint People
Join Mint People and lead our Premium Hospitality Team at Manchester's premier live entertainment venue, where you'll enjoy excellent pay, flexible shifts, and opportunities for career progression. Our vibrant work culture fosters teamwork and professional growth, allowing you to thrive in a dynamic environment while delivering exceptional VIP experiences at over 150 world-class events each year.
StudySmarter Expert Advice🤫
We think this is how you could land Premium Hospitality Supervisor in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mint People. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mint People
Don't be shy about reaching out to Mint People directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Premium Hospitality Supervisor in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mint People and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mint People
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
