Business Administrator in Portishead

We are seeking a dedicated and organised Administrator to join our small and growing Health and Safety (H&S) Consultancy business. The Business Administrator will play a key role in supporting the team, ensuring smooth operations, and providing exceptional service to clients and business connections. The ideal candidate will have exceptional attention to detail, be organised and efficient, possess excellent communication skills, and have the ability to handle confidential information with discretion.

Mint HS provides a fresh take on H&S, making H&S compliance simple and engaging. Our award-winning business won best new business at the Bristol Life Awards in 2025 and continues to grow. We are looking for someone to join the team to support our growth and ensure the smooth and timely administration of the business. We can offer flexibility with regards to working hours, with a working pattern to be agreed within standard office hours.

• Team and Office Support: Manage the scheduling and calendar of the Consultancy team, including arranging meetings and H&S support visits. Prepare and organise documents, reports, and presentations for meetings and other engagements. Organise and maintain client files and the CRM system. Coordinate logistics for events, conferences, and meetings, including venue arrangements. Conduct research and compile information to assist with decision-making and project management. Provide general administrative support, including answering calls, responding to emails, and managing correspondence. Manage the invoicing process, including ensuring client contact details are accurate, sending out invoices when required and chasing overdue invoices. Take responsibility for on-boarding new clients and associates, making sure that the terms of business and welcome pack have been sent out and signed and that their details are accurately added to the CRM, marketing and invoicing systems. Update our software management system to support business administration and utilise AI for business improvement. Coordinate the bookkeeping for the business.
• H&S Responsibilities: Proofread letters and documents to ensure that the document is formatted correctly, there is no duplication and no errors. Maintain and update clients records in the system, ensuring accuracy and timely review. Using templates, draft toolbox talks, management system procedures, reports and risk assessments. Support administration of training delivery, records and induction. Notetaking at meetings.
• Marketing: Assist in the planning and execution of marketing campaigns across various channels, including digital, social media, email, and print. Maintain and update the marketing database, ensuring accurate and up-to-date records of leads, contacts, and customer interactions. Coordinate the production of marketing materials, including brochures and digital content. Coordinate two social media posts per week, monitoring engagement and responding to comments and messages. Write two blogs per month on a H&S topic. Create a newsletter every month, utilising the blogs which have been written. Take responsibility for marketing campaigns and come up with ideas and initiatives to increase brand awareness. Track and report on the performance of marketing campaigns, analysing data to inform future strategies. Stay current with industry trends, tools, and best practices in marketing.

• Essential: Proven administrative experience, ideally in a professional service or H&S setting. Excellent organisational skills with the ability to prioritise and manage multiple tasks. Excellent written and verbal communication skills. High level of attention to detail and accuracy. Ability to handle confidential information. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfortable using CRM / finance systems.
• Desirable: Previous experience in H&S administration or supporting H&S processes. Knowledge of H&S law basics. Experience writing blogs, newsletters, or other professional content. Confident using social media platforms for business purposes (LinkedIn, Instagram, Facebook).