At a Glance
- Tasks: Build relationships with customers and maximise sales through upselling and product advice.
- Company: Join a supportive team at a leading building materials company in Cardiff.
- Benefits: Competitive salary, performance bonuses, 34 days holiday, and great work perks.
- Other info: Opportunities for professional development and a culture that values growth.
- Why this job: Make a real impact by enhancing customer experiences and driving sales success.
- Qualifications: Strong customer service skills, enthusiasm, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Sales Specialist in our Cardiff branch!
What You’ll Be Doing
- Building excellent relationships with new and lapsed customers to understand and meet their needs.
- Maximising customer interactions to support achievement of sales and profit targets through upselling and cross‑selling relevant products, offering specific product advice.
- Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels (financial).
- Supporting all company initiatives.
What We’re Looking For
- Customer Service – High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
- Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride – You take pride in your work and are dedicated to producing top‑notch results.
- Great customer focus and desire to do your absolute best to get the best outcomes.
- Ability to build rapport and develop a good understanding of your portfolio to secure future projects.
- Pro‑active, well organised, and great attention to detail.
- Efficiently use IT equipment and have a strong telephone presence.
What’s In It For You
- Competitive Basic Salary
- Performance Related Bonus
- 34 days holiday per year
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance – From your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2 x your basic salary. If you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump‑sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
Why Choose Us
- Quality – Unwavering commitment to providing outstanding products and service that exceed customers’ expectations.
- Supportive Environment – Culture prioritises growth, with the resources and support to excel.
- Professional Development – Invested in your success, with apprenticeships, training, and mentoring programmes.
Sales Specialist in Cardiff employer: Minster
Join our Cardiff branch as a Sales Specialist and experience a supportive work culture that prioritises your growth and success. With competitive salaries, generous holiday allowances, and a range of employee benefits including a robust retirement savings plan and wellness initiatives, we are committed to fostering an environment where you can thrive. Our dedication to quality service and professional development ensures that you will have the resources and opportunities to excel in your career while building meaningful relationships with customers.
We think you need these skills to ace Sales Specialist in Cardiff
Customer Service
Relationship Building
Sales Techniques
Product Knowledge
Order Fulfilment
Customer Experience Improvement
Financial Advising
