Case Resolution Executive in Wakefield, West Yorkshire
Case Resolution Executive in Wakefield, West Yorkshire

Case Resolution Executive in Wakefield, West Yorkshire

Wakefield Full-Time No home office possible
M

Minster Law Job Profile

Job Title: Case Resolution Executives (Finance)

Responsible to: Team Leader

Level: Staff

Job Summary

Ensure the accurate and efficient processing of financial instructions ensuring that SRA Accounts Rules are complied with and the required SLAs are met.

This role will also require working with the organisation and your team to ensure that we are delivering an excellent service that meets the needs of the business. You will therefore need to be a good communicator, confident and self-motivated whilst displaying company values.

Core Responsibilities

Cash Transaction Duties

  • Ensure compliance with SRA accounts rules and HOFA requirements
  • Finance transactions are processed and completed in a timely and accurate manner
  • Processing payments to customers throughout their claim in line with regulatory requirements and SLAs
  • Ensure cheques received into the business are banked in a timely and accurate manner, ensuring daily reconciliations and banking reports are completed in accordance with agreed processes
  • Ensure daily allocated tasks are posted accurately and completed in accordance with agreed processes.
  • Processing costs and disbursement payments in line with relevant instructions
  • Financial procedures relating to reconciliation and payment activity.
  • Electronic data inputting and data reconciliation.
  • Archiving, scanning, photocopying.
  • Electronic data inputting and data reconciliation.
  • Maintain and update the case management system.
  • Data interrogation, numeracy reconciliation and ability to use Microsoft Office.
  • To undertake any other tasks as deemed relevant and reasonable by the business.
  • To undertake general office duties as and when required

Key Performance Indicators

The following KPIs will apply to you; this list is not exhaustive and may change as the business develops:

  • Ensure money is processed in a timely manner avoiding any breaches of SRA Accounts Rules.
  • Ensure daily allocated tasks are posted accurately and completed in accordance with agreed processes.
  • Ensure training is provided and completed in order for daily allocated tasks to be completed in accordance with agreed processes

Your performance will be reviewed on a monthly basis through one-to-one meetings with your Line Manager.

Person specification

Essential

  • Experience of working in a high volume and delivery focused finance environment.
  • Highly organised and able to work under pressure to strict deadlines.
  • Ability to prioritise and plan with excellent time management skills.
  • Excellent attention to detail.
  • Good communication skills and able to communicate at all levels.
  • Dynamic, proactive, self-motivated and uses own initiative.
  • Good Microsoft skills, including word and excel.

Desirable

  • Understanding of SRA accounts rules and ideally worked within a legal environment.
  • Previous experience of working with Proclaim operating systems, or another similar Finance IT system.
  • Shows a willingness to get involved and have a hands on approach.
  • Robust – able to deal with changing circumstances and challenging situations whilst still achieving objectives.
  • Team Player and acts as a role model to your colleagues, working together to achieve business and team goals. Works well within a team but with the ability to work independently.

Personal Development

There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience, and develop a career within Minster Law.

Travel

This role is based in our Wakefield office.

Equal Opportunities
Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone.
We\’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read more about our commitment to equality and diversity on the Minster Law website.
M

Contact Detail:

Minster Law Recruiting Team

Case Resolution Executive in Wakefield, West Yorkshire
Minster Law
M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>