At a Glance
- Tasks: Support daily operations and lead a vibrant team in a classic bar setting.
- Company: Charming bar and restaurant in the heart of the City, known for its modern British menu.
- Benefits: Weekly bonuses, 50% off food, 20% off drinks, and great work/life balance.
- Other info: Exciting career progression opportunities await in a welcoming environment.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Relaxed Bar with a classic vibe offering a Modern British menu, fine wines and classic cocktails. Situated in the heart of the City just off Mincing Lane, this striking bar and restaurant is a popular choice amongst the city crowd.
Role Overview
As the Assistant General Manager, you’ll play a vital role in daily operations, team leadership, and customer satisfaction. Working closely with the General Manager, you’ll help oversee all aspects of the pub/restaurant, from ensuring high-quality service to supporting team development. You’ll lead by example, maintain high standards, and ensure that both staff and guests feel valued and engaged.
Key Responsibilities
- Operational Support: Assist the General Manager in all daily operations, including opening/closing procedures, cash handling, and inventory management.
- Staff Supervision: Lead, train, and motivate team members to deliver exceptional service; assist with scheduling and performance reviews.
- Customer Experience: Ensure an outstanding customer experience, proactively addressing any issues and building strong relationships with regular guests.
- Quality Assurance: Uphold high standards in food, drink, and service quality; work closely with kitchen/bar teams to maintain consistency.
- Compliance: Ensure health, safety, and licensing regulations are strictly adhered to.
- Financial Oversight: Assist in managing budgets, monitoring expenses, and achieving financial targets; support in analyzing performance data to optimize operations.
Qualifications
- Proven experience in a managerial role within a pub, restaurant, or hospitality environment.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Excellent communication and problem-solving abilities.
- Knowledge of health, safety, and food hygiene standards.
- Flexibility to work evenings, weekends, and holidays as needed.
- A passion for delivering outstanding customer service and a positive guest experience.
What We Offer
- A discretionary bonus scheme paid out weekly based on the site KPI's.
- Our annual team party.
- 48 hour contract and a commitment for a good work/life balance.
- 50% off food and 20% off drink in all our venues.
- The usual - pension and team meals.
- Great progression opportunities within the company.
If you’re passionate about hospitality and ready to bring your skills to a dynamic and welcoming pub/restaurant, we’d love to hear from you!
Assistant General Manager in London employer: Minster Court
Join a vibrant and relaxed bar in the heart of the City, where you can thrive as an Assistant General Manager. With a strong focus on team development and customer satisfaction, we offer a supportive work culture that values your contributions and encourages growth. Enjoy benefits like a discretionary bonus scheme, generous discounts, and excellent progression opportunities, all while working in a dynamic environment that celebrates the art of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant General Manager role. Personal recommendations can really give you an edge.
✨Tip Number 2
Show up in person! If you’re near the bar, pop in and introduce yourself. A friendly chat with the staff or management can leave a lasting impression and might just lead to a job opportunity.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of the bar's menu and values. Being able to discuss how you can enhance customer experience will show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! In your application, share why you love working in pubs and restaurants, and how you can contribute to creating a fantastic atmosphere for our guests.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Assistant General Manager role. Focus on your leadership skills, customer service achievements, and any specific examples of how you've improved operations in previous roles.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in hospitality, your management style, and how you plan to lead our team to success. Keep it friendly and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Minster Court
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the bar's vibe, menu, and customer base. Visit the venue if you can, or check out their website and social media. This will help you speak confidently about how you can contribute to the atmosphere and service.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and trained staff in previous roles. Think about specific situations where you resolved conflicts or improved team performance, as these will demonstrate your leadership capabilities.
✨Emphasise Customer Experience
Customer satisfaction is key in this role. Be ready to discuss how you’ve previously enhanced guest experiences. Share stories about how you’ve handled complaints or built relationships with regulars, showing that you understand the importance of a welcoming environment.
✨Understand Financial Oversight
Familiarise yourself with basic financial concepts relevant to the role, like budgeting and expense monitoring. Be prepared to discuss how you’ve managed costs or improved profitability in past positions. This shows you’re not just about service but also about the bottom line.
