Family Carers Coordinator

Family Carers Coordinator

Full-Time 27255 - 31022 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Empower family carers and improve council services through collaboration and feedback.
  • Company: Join Minstead Trust, a community-focused organisation making a real difference.
  • Benefits: Enjoy a £250 welcome bonus, flexible working, and a supportive team environment.
  • Other info: Opportunities for professional growth and a vibrant community network.
  • Why this job: Be part of a mission to enhance lives and shape services for families.
  • Qualifications: Strong communication skills and a passion for inclusion are essential.

The predicted salary is between 27255 - 31022 £ per year.

About the role: There are two distinct parts to this role: You will enable family carers to have their voices heard, valued, and used to improve council services across Bournemouth, Christchurch and Poole. You’ll work closely with the BCP Learning Disability Partnership Board, supporting carers to attend and input their own views at BCP Strategic and Action groups. You will also coordinate the family carer work that Minstead Trust offers to families of the people we support across the Trust in Portsmouth, New Forest and BCP.

What you’ll do:

  • Build collaborative relations with family carers to fully understand their priorities and experiences.
  • Organise a range of opportunities (online and in person) for families to actively participate in co-production, consultation and feedback, including the monthly online BCP Carers Forum and support the Minstead Trust Online Carers Communities.
  • Support carers to participate in BCP strategic groups like the BCP Learning Disability Partnership Board, Big Plan implementation, and Day Opportunity working groups.
  • Co‑ordinate communications with Minstead Trust families and support Minstead Trust services in how they work with families.
  • Represent carers in wider strategic discussions in BCP and Minstead Trust and ensure their voices shape local services.
  • Chair meetings, provide reports and meeting minutes.

About you:

  • A confident communicator who can listen and support people to speak up for themselves and build strong relationships.
  • A self‑starter who’s passionate about inclusion, co‑production and community impact.
  • Someone who can pull together information and activity from different places, make connections and keep on top of developments.
  • Experience with adult social care and health structures and with carers is desirable, but drive and empathy are essential.

Be part of a meaningful mission to improve lives. Work with a supportive network of professionals and community groups. Help families shape services for adults with learning disabilities, and the families that support them in BCP. Drive change in how Minstead Trust works with the families of the people we support.

What we offer:

  • £250 welcome bonus for those with an adult social care DBS on the update service (paid after successful probation completion).
  • Refer-a‑Friend scheme worth £750!
  • A celebration day’s leave for your birthday.
  • Death in service insurance.
  • Company pension.
  • An easy access health and wellbeing scheme.
  • Cycle to work.
  • Blue Light Card eligibility.
  • Enhanced maternity and paternity pay.
  • Company sick pay.

Our Vision: Every neuro‑disabled person can get support that enables them to live life their way.

We are not licensed to sponsor employees for visas; therefore, we are unable to offer sponsorship for this role. You need to have, or be able to obtain, the right to work in the UK in order to take up this position. All staff working for, or on behalf of Minstead Trust, understand their responsibilities in relation to safeguarding adults at risk and know who to escalate concerns to within Minstead Trust. Due to the nature of this employment sector your application is subject to a successful Disclosure and Barring Service check (DBS). No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community. We are only able to accept direct applications at this time; no agencies please.

Hours: 37.5 hours per week, including occasional evening and weekend work.

Location: Bournemouth, Christchurch & Poole (BCP), home/hybrid working.

Salary: £29,152.50 per annum.

Advert closing date: 29th June 2026.

Family Carers Coordinator employer: Minstead Trust

Minstead Trust is an exceptional employer dedicated to making a meaningful impact in the lives of families supporting individuals with learning disabilities. With a strong focus on inclusion and community engagement, employees benefit from a supportive work culture that encourages professional growth and collaboration. Located in the vibrant Bournemouth, Christchurch, and Poole area, staff enjoy flexible working arrangements, competitive benefits, and the opportunity to drive positive change within the community.

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Contact Details:

Minstead Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Carers Coordinator

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Minstead Trust.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Minstead Trust!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Minstead Trust, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Minstead Trust or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Family Carers Coordinator

Teamwork
Communication Skills
Organisational Skills
Initiative
Strong Communication Skills
Logical Thinking
Problem-Solving Ability

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Minstead Trust:Before hitting send, make sure to tailor your application specifically to Minstead Trust! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Minstead Trust

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.