At a Glance
- Tasks: Be the friendly face of our organisation, providing exceptional service and support.
- Company: Join Minstead Trust, making a real difference in people's lives.
- Benefits: Enjoy 25 days leave, health care, and a birthday celebration day off!
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make an impact while developing your admin skills in a supportive environment.
- Qualifications: Great people skills and proficiency in Microsoft 365 are essential.
The predicted salary is between 24862 - 24862 £ per year.
Would you like to be a part of an organisation that makes a difference? We unlock opportunities for people to enrich their lives, encourage independence and foster well-being. Our support enables people with learning disabilities to achieve greater independence and make informed choices for happier and healthier lives.
Administration Officer
Hours: 37.5 hours per week, Monday-Friday
Location: Minstead (near Lyndhurst, New Forest)
Salary: £24,862 per annum
Advert closing date: 26th June 2026
Are you a confident administrator looking for a role that makes use of your office wizardry and plate-spinning talents?
About the role
As the first point of contact to our beautiful Lodge in the New Forest, you will play a pivotal role, ensuring external customers receive exceptional service, whether that be answering questions, directing their enquiries, responding to written correspondence or assisting with information about the Trust or events. This goes hand in hand with the first-class administration service you’ll provide to internal customers. At the hub of all we do, this role is incredibly varied and vital to the smooth running of our organisation.
The role includes:
- Providing and welcoming reception to all callers and visitors to Minstead Lodge
- Booking appointments
- Overseeing staff rotas, and reporting sickness absences for support team
- Producing correspondence, reports and other documents as required by the Senior Leadership Team and Heads of Services
- Keeping accurate records and a central filing system
- Maintaining office and equipment supplies
- Keeping our people and records safe by adhering to GDPR
- Being part of our community, celebrating success and finding enjoyment in your work.
About you
What we’re looking for:
- Excellent people skills – you really need to enjoy meeting and working with people from different backgrounds
- Warm and professional telephone and face-to-face manner – you’ll be able to make people feel valued
- Excellent working knowledge of computing/digital skills including Microsoft 365 Teams, Outlook, Word, and Excel – and the ability to be patient with those who aren’t so savvy
- Excellent organisational skills – cat herding experience desirable but not essential
- Good Team Worker – you’ll be working with a Good Team.
25 days annual leave, plus Bank Holidays
Refer-a-Friend scheme worth £750!
A Celebration Day’s Leave for Your Birthday pro rata
Death in Service Insurance
Company Pension
An easy to access Health Care Scheme
Cycle to Work
Free Parking on-site
Enhanced Maternity and Paternity Pay
Company Sick Pay.
Our vision
Our Vision at Minstead Trust is to live in a society where people with learning disabilities enjoy fulfilling lives of their own choosing. As a trust, our mission is to support people with learning disabilities to fully develop their individual potential by providing opportunities, enhancing life skills, ensuring informed choice, and influencing society.
We appreciate each person. Everyone is different – we respect and celebrate this. We’re always learning. We all have something to offer and more to learn. We’re always improving. Striving to give our best and to have more impact. We push for change. We will challenge society to be fully inclusive. We find the joy in everyday life. We have the freedom to be ourselves and enjoy what we do.
We are not licensed to sponsor employees for visas; therefore, we are unable to offer sponsorship for this role. You need to have, or be able to obtain, the right to work in the UK in order to take up this position. All staff working for, or on behalf of Minstead Trust, understand their responsibilities in relation to safeguarding adults at risk and know who to escalate concerns to within Minstead Trust. Due to the nature of this employment sector your application is subject to a successful Disclosure and Barring Service check (DBS). No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Admin Officer employer: Minstead Trust
Minstead Trust is an exceptional employer dedicated to making a meaningful difference in the lives of individuals with learning disabilities. Located in the picturesque New Forest, we offer a supportive work culture that values each employee's contributions, fosters personal growth, and provides generous benefits such as 25 days of annual leave, enhanced maternity and paternity pay, and a referral scheme. Join us in a role where your administrative skills will not only shine but also play a crucial part in enriching the community and promoting independence for those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Minstead Trust.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Minstead Trust.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Minstead Trust.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Minstead Trust. Apply directly through us to stand out!
We think you need these skills to ace Admin Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Minstead Trust. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Admin Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Minstead Trust
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Minstead Trust. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
