Minotti London is looking for a highly organised and detail-oriented Sales Support Coordinator to join its London showroom team.
This is a pivotal role within a small, high-performing team, supporting the sales function across both residential and commercial projects. You will be the operational backbone of the sales team you are assigned to, ensuring that every order, quotation and client interaction is handled with precision, professionalism and care.
This is not a passive administrative role. The successful candidate will be proactive, commercially aware and able to manage multiple priorities simultaneously without losing accuracy or composure. You will work closely with the sales team, clients, and the brand's Italian headquarters, and will play a direct role in ensuring projects progress smoothly from first enquiry through to delivery.
KEY RESPONSIBILITIES
- Managing the full order lifecycle, from quotation and order entry through to coordinating site survey, delivery and after-sales support
- Preparing accurate commercial documentation including quotes, purchase orders, invoices, project files and delivery documents
- Liaising with the Italian production and logistics teams to track lead times, manage allocations and resolve issues
- Maintaining CRM records and ensuring all project and client data is kept accurate and up to date
- Supporting the sales team in preparing for client meetings, presentations and showroom events
- Acting as a point of contact for trade clients, interior designers and architects, providing prompt, professional responses to enquiries
- Coordinating with the wider operations and finance teams to ensure seamless project handovers and accurate reporting
- Identifying and flagging potential issues before they become problems, with a solutions-first approach
WHAT WE'RE LOOKING FOR
- Previous experience in a sales support, client services or operations role, ideally within luxury interiors, furniture or a design-led environment
- Exceptional attention to detail and a commitment to accuracy across all documentation and communications
- Strong organisational skills with the ability to manage multiple open projects at different stages simultaneously
- A calm, professional manner under pressure and when dealing with demanding clients or tight deadlines
- Confident communicator: clear and precise in writing and in personProficiency in CRM systems and Microsoft Office, particularly Excel
- A genuine interest in design and the luxury interiors sector
- Italian language skills are advantageous but not essential
WHAT WE OFFER
- Competitive salary commensurate with experience
- The opportunity to join one of the most respected names in luxury Italian furniture
- A close-knit, experienced team in a beautifully presented London showroom
- Genuine scope for development within the brand
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Sales Support – Luxury Interiors London Showroom employer: Minotti London
Minotti London is an exceptional employer, offering a dynamic work environment in the heart of London's West End, where creativity and luxury converge. With a strong focus on employee growth, we provide opportunities for professional development and leadership training, ensuring our team thrives in the high-end furniture market. Our collaborative culture fosters innovation and excellence, making it a rewarding place for passionate individuals to build meaningful careers.
