At a Glance
- Tasks: Serve customers, find the right parts, and keep the branch running smoothly.
- Company: Join a friendly, family-run business that values teamwork and support.
- Benefits: Competitive salary, discounts, extra holidays, and a supportive work environment.
- Other info: Great career progression opportunities with training at our SDL Sales Academy.
- Why this job: Make a real impact in a hands-on role while learning and growing your skills.
- Qualifications: Good communication skills and a positive attitude; no experience needed.
The predicted salary is between 29700 - 36300 £ per year.
Join a family-run business where your work genuinely matters.
Salary: £29,998.80 – £35,884.99 per year
Hours: 42.5 hours per week (Mon–Fri) + alternate Saturdays
At SDL, you won’t be lost in a big corporate machine - you’ll join a friendly, supportive, family-run business where people look out for each other. We’ve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.
What you’ll be doing:
- This is a hands-on role at the heart of our branch.
- You’ll be serving customers on the counter and over the phone, understanding what they need, finding the right parts and making sure they leave happy.
- You’ll work closely with the logistics team to keep orders moving and help keep the branch running smoothly every day.
- If you enjoy helping people, solving problems, and being part of a busy, focused team - you’ll feel right at home here.
Who we’re looking for:
- You don’t need motor factor experience - we’ll train you.
- We’re looking for someone who communicates well and enjoys talking to customers.
- Has an interest in cars/mechanics or previous experience in sales/advice work.
- Stays calm under pressure.
- Brings a positive, reliable, “team-first” attitude.
- Experience with MAM or similar software is helpful, but not essential.
Every new starter begins with our SDL Sales Academy, where you’ll learn everything you need to do the job with confidence. You’ll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get hands-on product and systems training.
We promote people based on attitude and performance, not how long they’ve been here. For example: Jordan joined with no experience and is now a Branch Supervisor. Hannah moved from retail and is now a Senior Sales Advisor. Your progression is genuinely in your hands.
What we offer:
- Alongside a competitive salary, you’ll receive discounts on retail, gyms, travel, entertainment and more.
- Company-branded uniform.
- 24/7 employee advice line & GP phone access.
- Death in Service cover.
- Extra holidays for long service.
- And above all - a stable role in a friendly, growing business that values what you do.
Working Hours: 42.5 hours per week, Monday–Friday between 7am–6pm, every other Saturday (5 hours).
Ilkeston- Parts Sales Advisor employer: Minorfern Ltd
At SDL, we pride ourselves on being a family-run business where your contributions truly matter. Located in Burton, we foster a supportive and friendly work culture that prioritises employee well-being and growth, offering comprehensive training through our SDL Sales Academy and clear pathways for career advancement. With competitive salaries, generous benefits, and a commitment to treating our team like family, SDL is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Ilkeston- Parts Sales Advisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Minorfern Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Minorfern Ltd!
We think you need these skills to ace Ilkeston- Parts Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Minorfern Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Minorfern Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Minorfern Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Minorfern Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
