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- Tasks: Provide excellent customer service and meet product requirements via phone and sales counter.
- Company: Join SDL Car Parts, a respected family business with a strong reputation.
- Benefits: Enjoy competitive salary, staff discounts, health cash plan, and gym memberships.
- Why this job: Be part of a thriving team that values trust, pride, and customer satisfaction.
- Qualifications: Team player with motor factor sales experience or strong interest in cars.
- Other info: Great opportunities for personal and professional growth in a dynamic environment.
The predicted salary is between 28571 - 32000 £ per year.
SDL Car Parts is looking for a Parts Sales Advisor to come and join us at our Derby Branch. Each working week consists of 45 hours, made up of 5 x 8.5-hour days Monday to Friday. Shift patterns are generally 8am to 5pm (or 8.30am to 5.30pm) which includes an additional 5 hours on every alternate Saturday in accordance with the rota. You are entitled to a meal break of 30 minutes.
If you are highly motivated, customer orientated and results driven, then this could be the opportunity you have been looking for. You will be responsible for providing our existing customer base with excellent customer service and delivering their daily product requirements via Telephone & Sales counter.
We are a respected and growing family business; known in our region as being a reputable and leading motor factor company – and we want you to join us!
If you’re successful, we offer competitive benefits, such as:
- Pension scheme and 3% contributions after 3 months service
- Staff discount in our shops
- Access to a Health Cash Plan after a successful probation period where you can claim back money on things like dentists’ appointments or opticians’ checks
- Access to a benefits portal and many online discounts with major retailers, restaurants, local attractions, cinema tickets, holiday discounts, and much more
- Discounted gym memberships
- 24-hour Employee Advice and Info Line
- Access to a 24/7 phone line for doctors’ advice, and an expert second opinion service
- Long service holidays
- Company branded uniform
We will also ensure you have ample opportunity to grow and develop both personally and professionally, but the greatest reward will be knowing you’re a part of a business which makes their customers happy every day.
Why should you come and work for SDL Car Parts? We have become a leading motor factor since our founding in 1978. We now have 13 branches across the North Midlands and South Yorkshire making over 1,000,000 deliveries a year! We have over 175,000ft of warehousing across our branches and are one of the leading suppliers of aftermarket car parts in the UK with our sales turnover hitting over £30 Million per annum.
So, what are you waiting for? Come and join us and become part of a flourishing family business built on Trust, Pride, Reliability, Respect, Passion and always putting our customers first.
What will the role be?
- Provide products, information and meet customer requirements via Telephone and Sales Counter.
- Provide our customers with excellent customer service and deliver their product requirements via Telephone & Sales counter.
- Ensure the products supplied are 100% correct to the customers’ requirements.
- Ensure we offer high quality customer service day in day out.
- Communicate our fantastic offers / promotions to our customer network.
- Work closely with the logistics department to ensure all parts are delivered when they are needed.
- Primarily local branch based.
- Be part of the team that represents our company and maintain our high standards.
What will the Role Require?
- An excellent team player with a desire to succeed
- Motor Factor Sales Experience [Or a strong interest in cars, great mechanical knowledge and a keen interest in sales, upselling etc]
- Computer literate and ideally possess basic IT Skills.
- Ideally experience with MAM software (or similar) & OE cataloguing sites.
- Excellent communication skills even when under pressure.
- Numeracy and literacy.
- Professional Manner.
- A smart personal appearance.
Salary: £28,571.40 to £32,000 per year.
Derby - Parts Sales Advisor employer: Minorfern Ltd
Contact Detail:
Minorfern Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Derby - Parts Sales Advisor
✨Tip Number 1
Get to know SDL Car Parts inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers over the phone and at the sales counter, being able to convey information clearly and confidently is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show your enthusiasm for cars! If you have a strong interest in vehicles or experience in motor factor sales, make sure to highlight that during your conversations. It’ll help you connect with the team and demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SDL Car Parts family. Let’s get you on board!
We think you need these skills to ace Derby - Parts Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Advisor role. Highlight any relevant experience in sales or customer service, especially if you have a passion for cars. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and SDL Car Parts. Share why you’re motivated to join our family business and how you can contribute to our success.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at SDL Car Parts!
How to prepare for a job interview at Minorfern Ltd
✨Know Your Products
Before the interview, brush up on your knowledge of car parts and the products SDL Car Parts offers. Being able to discuss specific products and their benefits will show your enthusiasm and expertise, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. SDL Car Parts values customer satisfaction, so demonstrating how you've gone above and beyond for customers will resonate well with the interviewers.
✨Practice Communication Under Pressure
Since the role involves handling customer inquiries via telephone and sales counter, practice answering questions clearly and confidently, even under pressure. Role-playing common scenarios can help you feel more prepared and articulate during the actual interview.
✨Dress Smartly and Professionally
First impressions matter! Make sure to dress smartly for your interview to reflect the professional standards of SDL Car Parts. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
