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- Tasks: Deliver exceptional massage and body treatments while ensuring a serene guest experience.
- Company: Join Anantara, a luxury brand connecting guests to unique experiences in stunning destinations.
- Benefits: Enjoy a vibrant work environment with ongoing training and opportunities for personal growth.
- Why this job: Be part of a passionate team dedicated to wellness and customer satisfaction in a luxurious setting.
- Qualifications: Must have a Spa or Massage Therapy certificate and 2 years of experience in a luxury spa.
- Other info: Flexible working hours, including weekends and holidays, are required.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
We are seeking a professional and enthusiastic Spa Therapist to join our luxurious Anantara Spa. As a Spa Therapist, you will provide exceptional massage and body treatments to our guests, ensuring a relaxing and rejuvenating experience in our tranquil setting.
- Perform a variety of massage techniques and body treatments according to spa protocols and guest preferences.
- Educate guests about specific wellness concerns and recommend appropriate treatments.
- Maintain a clean, hygienic, and well-organized treatment room.
- Properly use and care for spa equipment and products.
- Actively promote spa services, treatments, and retail products.
- Provide excellent customer service, addressing guest questions and concerns professionally and courteously.
- Collaborate with the spa team to ensure smooth operations and a positive guest experience.
- Participate in ongoing training and staff meetings to stay updated on new techniques and spa offerings.
- Adhere to all company policies, including health and safety regulations.
- Manage appointment schedules efficiently, ensuring punctuality and appropriate treatment durations.
Qualifications:
- Certificate in Spa or Massage Therapy.
- Minimum of 2 years of experience as a Spa Therapist in a 5-star resort or luxury spa setting.
- Proficiency in various massage techniques including Balinese and body treatments.
- Excellent knowledge of spa protocols and wellness concepts.
- Strong communication and interpersonal skills.
- Fluency in English.
- Outstanding customer service orientation with a friendly and empathetic demeanor.
- Detail-oriented with a commitment to cleanliness and hygiene.
- Physical stamina to perform treatments throughout the day.
- Basic computer skills for managing appointments and records.
- Ability to work flexibly, including weekends and holidays.
- Team player with a positive attitude and willingness to learn.
- Time management skills and ability to work efficiently under pressure.
Spa Therapist employer: Minor International
Contact Detail:
Minor International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific massage techniques mentioned in the job description, such as Balinese. Practising these techniques can give you an edge during any practical assessments or interviews.
✨Tip Number 2
Research Anantara's brand values and their approach to wellness. Understanding their philosophy will help you align your answers and demonstrate how you can contribute to their mission of providing heartfelt hospitality.
✨Tip Number 3
Prepare to discuss your previous experiences in luxury spa settings. Highlight specific examples where you provided exceptional customer service or resolved guest concerns, as this will showcase your suitability for the role.
✨Tip Number 4
Network with current or former employees of Anantara if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Spa Therapist, particularly in luxury settings. Emphasise your proficiency in various massage techniques and any certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and hospitality. Mention specific experiences where you provided exceptional customer service and how you can contribute to the Anantara Spa team.
Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and ability to work under pressure. These are crucial for maintaining high standards in a luxury spa environment.
Show Enthusiasm for Continuous Learning: Mention your willingness to participate in ongoing training and development. This shows that you are committed to staying updated on new techniques and enhancing guest experiences.
How to prepare for a job interview at Minor International
✨Showcase Your Skills
Be prepared to demonstrate your proficiency in various massage techniques during the interview. Bring along any relevant certifications and be ready to discuss your experience with specific treatments, especially those mentioned in the job description.
✨Emphasise Customer Service
Since the role requires outstanding customer service skills, think of examples from your past experiences where you went above and beyond for a guest. Highlight your friendly and empathetic approach to ensure they feel valued.
✨Knowledge of Spa Protocols
Familiarise yourself with common spa protocols and wellness concepts. Be ready to discuss how you maintain cleanliness and hygiene in treatment rooms, as this is crucial for the role.
✨Team Collaboration
Prepare to talk about your experience working in a team environment. Share examples of how you collaborated with colleagues to enhance the guest experience and ensure smooth operations within the spa.
