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- Tasks: Lead housekeeping operations and maintain luxury standards in a prestigious hotel.
- Company: The WestDill Mayfair Hotel, part of the Colbert Collection.
- Benefits: Global career opportunities, training programmes, and exclusive hotel discounts.
- Other info: Embrace diversity with a multicultural team and contribute to sustainability initiatives.
- Why this job: Join a dynamic team and shape exceptional guest experiences in a historic setting.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience. Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses. Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation.
For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking a dedicated Housekeeping Manager to set and maintain outstanding housekeeping standards in line with London’s luxury hospitality expectations.
Key Duties & Responsibilities- Lead and oversee housekeeping and laundry operations, ensuring consistently high standards of cleanliness, safety and presentation throughout the hotel.
- Ensure compliance with brand standards as well as health, safety and hygiene regulations across all guest and back‑of‑house areas.
- Plan staffing levels, support departmental budgeting and monitor costs to ensure efficient and responsible use of resources.
- Lead, motivate and develop the housekeeping team, fostering engagement, performance and continuous improvement.
- Work closely with Front Office and other departments to deliver seamless guest experiences and manage feedback or service issues proactively.
- Oversee inventory, linen, uniforms, amenities, equipment and supplier coordination to maintain quality and operational efficiency.
- Drive continuous improvement of housekeeping standards, processes and ways of working, with a strong focus on detail, consistency and guest perception.
- Proven experience as Housekeeping Manager or Assistant Housekeeping Manager in the luxury hospitality segment.
- Strong understanding of luxury service standards, attention to detail and guest‑centric quality expectations.
- Demonstrated leadership experience managing and developing multicultural housekeeping teams.
- Solid knowledge of health, hygiene and safety regulations, including best practices in luxury hotel operations.
- Strong organizational and planning skills with cost awareness and budget understanding.
- Excellent communication and coordination skills; ability to work closely with Front Office and operational departments.
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection employer: Minor International
Contact Detail:
Minor International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you can, visit The WestDill Mayfair Hotel and soak in the atmosphere. This not only gives you a feel for the place but also shows your genuine interest when you mention it during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of luxury service standards. Think about how you can demonstrate your leadership skills and experience managing multicultural teams – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience as a Housekeeping Manager or Assistant. We want to see how you've maintained high standards in luxury hospitality before, so don’t hold back!
Be Detail-Oriented: Luxury is all about the details! In your application, emphasise your attention to detail and how it has positively impacted guest experiences. We love candidates who understand that every little thing counts.
Team Spirit Matters: We’re looking for someone who can lead and motivate a diverse team. Share examples of how you’ve developed and engaged your housekeeping teams in the past. Show us your leadership style and how you foster a positive work environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The WestDill Mayfair Hotel London.
How to prepare for a job interview at Minor International
✨Know Your Standards
Familiarise yourself with luxury hospitality standards, especially those specific to The WestDill Mayfair Hotel. Be ready to discuss how you’ve maintained high cleanliness and presentation standards in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed multicultural teams. Highlight any specific challenges you faced and how you motivated your team to achieve outstanding results.
✨Understand the Importance of Collaboration
Be prepared to talk about your experience working closely with other departments, like Front Office. Share instances where your coordination improved guest experiences or resolved service issues effectively.
✨Demonstrate Cost Awareness
Brush up on your budgeting skills and be ready to discuss how you’ve managed resources efficiently in past roles. Mention any strategies you implemented to reduce costs while maintaining quality.