General Manager (m/f/d) - The WestDill Mayfair Hotel London, Colbert Collection

Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience. Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses. Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation.

As General Manager, you will lead the successful pre‑opening and long‑term performance of an exclusive luxury hotel in a landmark location. You hold full responsibility for the strategic, financial, and operational management of the hotel, overseeing all front‑ and back‑of‑house departments. You are committed to achieving strong financial, strategic, and operational performance while upholding brand standards, delivering exceptional guest experiences, and fostering a respectful, engaged team culture that reflects the values of Colbert Collection and its host country.

Reporting directly to the SVP Luxury Hotels Europe & Americas, you set the foundation for operational excellence, brand positioning, and an outstanding guest experience from day one. In this senior leadership role, you are responsible for setting and executing the hotel strategy, delivering budgeted financial results, and overseeing day to day operations through department heads. This role ensures strong owner relations, effective sales and marketing positioning, accurate revenue management, continuous development of team capabilities, and full implementation of corporate programmes and brand guidelines, while encouraging a culture of initiative and continuous improvement.

High-performing Colbert Collection leaders demonstrate strong collaboration, personal integrity, and accountability. They proactively anticipate and exceed guest and colleague needs, work calmly and independently with sound judgement, and contribute positively to team success. They take full responsibility for their work through ethical conduct, effective time management, attention to detail, and resilience under pressure. Driven by results, they continuously develop their skills, follow established standards and procedures, and consistently deliver exceptional guest experiences.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross‑cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.