Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead night operations, ensuring guest safety and exceptional service.
- Company: Join the vibrant nhow London, a unique hotel with a creative flair.
- Benefits: Enjoy global hotel discounts, career progression, and on-site perks.
- Other info: Flexible night shifts with opportunities for personal and professional growth.
- Why this job: Be part of a bold team creating memorable experiences in a stylish environment.
- Qualifications: Experience in hospitality leadership and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.
Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment. Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.
We are the nhow hotel London - a quirky, unique and fun hotel located on the vibrant border of Shoreditch, we're bold, creative, and full of personality. Designed by the world-renowned Foster & Partners and brought to life with the imaginative flair of architect James Soane, our hotel blends classic British icons with contemporary design - think a Big Ben rocket sculpture and a modern LED fireplace wrapped in wood. Since opening in January 2020 and reopening in July 2021, we've become a hub of innovation and style. Our theme, "Old London Reloaded," is reflected throughout our eight-storey property, which features a restaurant, bar, gym, networking spaces, and meeting rooms. At nhow London, we aim to deliver more than just a stay - we create memorable experiences. Every guest visit should feel fresh, exciting, and uniquely "nhow."
We are looking for a confident, guest-focused Night Manager to lead our overnight operations and ensure the hotel delivers the same exceptional nhow experience - even when the city is sleeping. This is a key leadership role for someone who thrives on responsibility, brings calm professionalism to night-time operations, and enjoys working in a creative, lifestyle-driven environment.
What will you do?
- Ensure the safety and security of all guests during night hours while maintaining operational standards and delivering exceptional service.
- Manage the Night Team, providing guidance, support, and performance oversight.
- Oversee the night audit process, ensuring accurate financial reporting and compliance.
- Act as the primary point of contact for guest enquiries and issues overnight.
- Ensure all health, safety, and security protocols are adhered to at all times.
- Complete operational reports and ensure effective handovers to the day teams.
- Monitor and maintain brand standards across all areas of the hotel.
- Lead and supervise all night operations, ensuring a smooth and efficient service delivery.
What are we looking for?
- Experience as a Night Manager, Front Office Supervisor, or similar hospitality leadership role.
- A strong sense of responsibility and the ability to stay calm under pressure.
- A natural leader with excellent communication skills.
- A guest-first mindset and a commitment to service excellence.
- Good knowledge of hotel systems.
- A passion for hospitality, creativity, and delivering memorable experiences.
- Flexibility to work a night-shift pattern, including weekends.
Why choose us?
- Learning & Development: Access to outstanding training and international development opportunities through our University/Talent programmes.
- Global Hotel Discounts: Enjoy employee rates at all Minor Hotels worldwide.
- Family & Friends Benefits: Special accommodation and F&B discounts for your loved ones across our global portfolio.
- Career Progression: Internal vacancies across Minor Hotels globally.
- Health & Wellbeing: Westfield Health coverage and exclusive rewards.
- Referral Bonus: Earn rewards through our Refer a Friend scheme.
- On-Site Perks: Complimentary meals while on duty, access to our gym, and dry cleaning services.
- Retirement Planning: Contributions to the People's Pension scheme.
- Annual Bonus: End-of-year bonus.
Are you looking for a new challenge? Apply now! Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Night Manager (f/m/d)-nhow London-full time employer: Minor Hotels
Contact Detail:
Minor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager (f/m/d)-nhow London-full time
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with night operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your unique style shine through. The nhow brand loves creativity, so don’t be afraid to express how you’d bring that vibe to the Night Manager role.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various night-time scenarios, from guest complaints to emergency situations. Being ready with examples will show you’re calm under pressure and a natural leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the nhow London team. Don’t miss out on this quirky opportunity!
We think you need these skills to ace Night Manager (f/m/d)-nhow London-full time
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We love creativity and individuality, so don’t be afraid to express what makes you, well, you. This is your chance to stand out in a sea of applications!
Tailor Your Application: Make sure to customise your application for the Night Manager role at nhow London. Highlight your relevant experience and skills that align with our quirky and vibrant hotel culture. We want to see how you can contribute to our distinctive vibe!
Be Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Minor Hotels
✨Know the nhow Vibe
Before your interview, dive into the unique culture and design of nhow London. Familiarise yourself with their 'Old London Reloaded' theme and think about how you can contribute to creating memorable experiences for guests. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Night Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled challenging situations. Highlight your calmness under pressure and your ability to maintain high operational standards during night shifts.
✨Emphasise Guest-Centric Mindset
Make sure to convey your commitment to exceptional service. Think of specific instances where you've gone above and beyond for guests. This role is all about ensuring a fantastic experience even when the city is asleep, so demonstrate your passion for hospitality and guest satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responses to potential challenges you might face as a Night Manager, such as handling guest complaints or ensuring safety protocols are followed. This will help you feel more confident during the interview.