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- Tasks: Lead housekeeping operations and maintain luxury standards in a prestigious hotel.
- Company: The WestDill Mayfair Hotel, a blend of history and modern hospitality.
- Benefits: Global career opportunities, training programmes, and exclusive hotel discounts.
- Other info: Inclusive environment with diverse teams and a focus on sustainability.
- Why this job: Join a dynamic team and shape exceptional guest experiences in luxury hospitality.
- Qualifications: Experience in luxury housekeeping management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience. Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses.
Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation. For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking a dedicated Housekeeping Manager to set and maintain outstanding housekeeping standards in line with London’s luxury hospitality expectations.
Key Duties & Responsibilities
- Lead and oversee housekeeping and laundry operations, ensuring consistently high standards of cleanliness, safety and presentation throughout the hotel.
- Ensure compliance with brand standards as well as health, safety and hygiene regulations across all guest and back-of-house areas.
- Plan staffing levels, support departmental budgeting and monitor costs to ensure efficient and responsible use of resources.
- Lead, motivate and develop the housekeeping team, fostering engagement, performance and continuous improvement.
- Work closely with Front Office and other departments to deliver seamless guest experiences and manage feedback or service issues proactively.
- Oversee inventory, linen, uniforms, amenities, equipment and supplier coordination to maintain quality and operational efficiency.
- Drive continuous improvement of housekeeping standards, processes and ways of working, with a strong focus on detail, consistency and guest perception.
Qualifications
- Proven experience as Housekeeping Manager or Assistant Housekeeping Manager in the luxury hospitality segment.
- Strong understanding of luxury service standards, attention to detail and guest-centric quality expectations.
- Demonstrated leadership experience managing and developing multicultural housekeeping teams.
- Solid knowledge of health, hygiene and safety regulations, including best practices in luxury hotel operations.
- Strong organizational and planning skills with cost awareness and budget understanding.
- Excellent communication and coordination skills; ability to work closely with Front Office and operational departments.
Additional Information
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Are you looking for a new challenge? Apply now! Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection employer: Minor Hotels
Contact Detail:
Minor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The WestDill. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the hotel or attend any events they host. Being present shows your enthusiasm and gives you a chance to make a memorable impression on the team.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of luxury service standards. Brush up on your knowledge about health and safety regulations too – it’ll show you’re serious about the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our luxury standards and how you can contribute to creating memorable guest experiences at The WestDill.
Be Specific About Your Experience: Don’t just list your previous roles; tell us about specific achievements and challenges you've faced in housekeeping management. We’re keen to know how you’ve led teams and maintained high standards in past positions.
Tailor Your Application: Make sure to customise your application for this role. Highlight your understanding of luxury service standards and how you plan to uphold them at The WestDill. This shows us you’re serious about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The WestDill Mayfair Hotel.
How to prepare for a job interview at Minor Hotels
✨Know Your Standards
Familiarise yourself with luxury hospitality standards, especially those specific to The WestDill Mayfair Hotel. Be ready to discuss how you’ve maintained high cleanliness and presentation standards in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed multicultural teams. Highlight any specific challenges you faced and how you motivated your team to achieve outstanding results.
✨Understand the Importance of Collaboration
Be prepared to talk about your experience working closely with other departments, like Front Office. Share instances where your coordination improved guest experiences or resolved service issues effectively.
✨Demonstrate Cost Awareness
Brush up on your budgeting skills and be ready to discuss how you’ve managed costs in previous roles. Show that you understand the balance between maintaining quality and being resource-efficient.