At a Glance
- Tasks: Oversee Front Office operations and ensure exceptional guest experiences during the night shift.
- Company: Join The WestDill Mayfair Hotel, a new luxury destination in London.
- Benefits: Competitive pay, career development, flexible working, and exclusive hotel discounts.
- Other info: Inclusive environment with diverse teams and opportunities for personal growth.
- Why this job: Be part of a pioneering team shaping a luxury hotel experience in Mayfair.
- Qualifications: Experience in hospitality, strong leadership skills, and fluency in English.
The predicted salary is between 31500 - 38500 £ per year.
For the opening of The West Dill Mayfair Hotel London, Colbert Collection, we are seeking a dedicated and proactive
Night Supervisor to oversee Front Office operations during the overnight shift and ensure exceptional guest experiences at all times.
As a key member of the Front Office team, you will help maintain the highest standards of service and operational excellence throughout the night.
Join one of the first 75 team members and play a defining role in launching a new luxury destination in Mayfair.
From day one, you will help shape the culture, service standards and guest experience that set the hotel apart.
- Key Duties & Responsibilities
- Oversee Front Office operations during the overnight shift.
- Lead and support the night team while ensuring the highest luxury service standards.
- Handle guest requests, concerns, and operational matters with professionalism and discretion.
- Complete night audit procedures and ensure accurate reporting.
- Coordinate with all other departments to ensure smooth overnight operations.
- Support VIP arrivals, late check-ins, and early departures.
- How can you succeed in this role
- Previous experience in Front Office or Night Operations within a hospitality environment.
- Prior supervisory experience is preferred.
- Strong leadership, problem-solving, and organizational skills.
- Excellent communication and interpersonal skills.
- Experience working with PMS and Front Office systems.
- Ability to make sound decisions independently and remain composed under pressure.
- Fluency in English is essential; additional languages are highly advantageous.
- What You Can Expect
Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences.
Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Competitive compensation package
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged.
We warmly welcome individuals from all backgrounds and abilities.
#J-18808-Ljbffr
Night Supervisor (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection in City of Westminster employer: Minor Hotels Europe and Americas
The WestDill Mayfair Hotel London, part of the Colbert Collection, is an exceptional employer that offers a unique blend of heritage and modernity in a prestigious location. With a commitment to employee growth and a vibrant work culture, team members are encouraged to thrive in their roles while enjoying the benefits of working in one of London's most iconic areas. The hotel fosters a collaborative environment where creativity and strategic thinking are valued, making it an ideal place for those seeking meaningful and rewarding careers in hospitality.
Contact Details:
Minor Hotels Europe and Americas Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Minor Hotels Europe and Americas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Minor Hotels Europe and Americas
Don't be shy about reaching out to Minor Hotels Europe and Americas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Supervisor (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Minor Hotels Europe and Americas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Minor Hotels Europe and Americas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
